Sir/Madam,
Below is the mail I have send to 100bestbuy.com many times but these people just
send only one message i.e. Apology for the inconvenience and delay and please
send the packet back we will replace it with the good one , or call to our customer care executive on 08088211777. But non of the customer care executive responds to the call ...
so please help me in getting my money .
Thanking you
Pushpnedra
To,
Manager
100bestbuy.com
This is to inform you that as per your mail I call many times to your customer care
executive during office hours(9:30 am 6:30 pm) but I am sorry to say that your after
sales service is also very poor as nobody receives the call and therefore I am very
disturbed due to this inconvenience raised by 100bestbuy.com. As per your
mail I will return the product back but first I want to speak to your customer care
executive. So I request you to call me on 08126379104. When you can call me in late night around 11:00 pm (and said you are selected for consolation price which is one apple i-pod with 8 GB inbuilt storage capacity having the feature of video playing with 2 year warranty with original company bill i.e. apple( the executive also told me the modle no of the apple i-pod which I don't remember) worth Rs. around 4500/- and I was asked to pay only 10% of the price and the shipping charges total is Rs. 1164/- other than this 100bestbuy offered a reebok watch as a gift with 1 year warranty . Also the executive neither told me that If I accept this offer my credit amount i.e. Rs. 200 will also be added to the amount of consolation price i.e. the total amount I payed is Rs. 1164 + 200 ) though your working hrs are 9:30 am to 6:30 pm but for doing fraud your customer care executive can do late night duties so why they cant pick call after 6:30 pm you better take this case seriously and do the needful as early as possible I am waiting for a call from your side.......or I will be forced to take action....
yours' faithfully
Pushpendra Singh Rawat
8126379104
Indraprastha Colony Lane No 3
Nathanpur Upper
Post Office Nehrugram
Dehradun 248005
On Wed, 11 Jan 2012 16:31:16 +0530 wrote




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