Have ordered product on 07-12-2011 on 99labels. The order was canceled on 23rd by 99labels without any intimation and the order details were removed from my account without my knowledge. The amout is still not transferred to my a/c till date (08-01-2012) even after repeated call to customer services.

Company's customer services is pathetic. Would request all to stay away from them

Originally Posted by ARoy78

Have ordered product on 07-12-2011 on 99labels. The order was canceled on 23rd by 99labels without any intimation and the order details were removed from my account without my knowledge. The amout is still not transferred to my a/c till date (08-01-2012) even after repeated call to customer services.

Company's customer services is pathetic. Would request all to stay away from them

Dear Anuj,

We duly apologize for the long delay.

We got the issue and the status checked at our end from the concerned team.

We would like to update you that the order has been cancelled at our end due to no stock received from the vendor’s end.

The vendor were contacted to the best and we tried hard to procure stock for you but were unable to procure the same.

Hence, without any further delay we processed for the cancellation of the order and the refund against the same shall also be generated to you.

The refund shall reflect into your account within 7-10 working days.

We really value your patience and co-operation with us.

Regards
Team 99

The above mentioned order number is delayed from the brand side.We are in continuous conversation with the Brands and will update you the same within 48 hr"

This is the mail send by 99labels team a few hours earlier. Atleast be consistent in lying.

Regarding refund , 7-10 days from when ? Order cancelation date was 23rd dec and its already 16 days since then.

Originally Posted by support@99labels.com

Dear Anuj,

We duly apologize for the long delay.

We got the issue and the status checked at our end from the concerned team.

We would like to update you that the order has been cancelled at our end due to no stock received from the vendor’s end.

The vendor were contacted to the best and we tried hard to procure stock for you but were unable to procure the same.

Hence, without any further delay we processed for the cancellation of the order and the refund against the same shall also be generated to you.

The refund shall reflect into your account within 7-10 working days.

We really value your patience and co-operation with us.

Regards
Team 99

Originally Posted by ARoy78

Have ordered product on 07-12-2011 on 99labels. The order was canceled on 23rd by 99labels without any intimation and the order details were removed from my account without my knowledge. The amout is still not transferred to my a/c till date (08-01-2012) even after repeated call to customer services.

Company's customer services is pathetic. Would request all to stay away from them

Dear A Roy.

We are really sorry on the situation.

As per telecon we will be refunding your amount , which will reflect in your account within 7 - 10 working days.

We will also be crediting gesture as a token of apology into your 99 labels account.

Team 99 really regrets inconvenience.

regards,
Team 99

Even after repeated reminders , the funds have not been refunded. It's more than 24 days since the order was cancelled by 99 labels without any intimation.

We need a consumer protection organizaton in country to actually take action against such fraudulent companies. Just an apology seems to be good enough from these guys.

Do stay away from 99labels.

Originally Posted by support@99labels.com

Dear A Roy.

We are really sorry on the situation.

As per telecon we will be refunding your amount , which will reflect in your account within 7 - 10 working days.

We will also be crediting gesture as a token of apology into your 99 labels account.

Team 99 really regrets inconvenience.

regards,
Team 99

Originally Posted by ARoy78

Even after repeated reminders , the funds have not been refunded. It's more than 24 days since the order was cancelled by 99 labels without any intimation.

We need a consumer protection organizaton in country to actually take action against such fraudulent companies. Just an apology seems to be good enough from these guys.

Do stay away from 99labels.

Dear Anuj

As per telecom with our support team,

We have refunded the amount in your bank account on 9 January 2011.

The transaction details for the same is:MCIT26530820391

Happy Smart Shopping

Regards
Team 99

hello this is chirag i brought 2 sunglasses from your side today i recieved courier but you ladies missoni sunglasses is defected its curved and timberland one is the correct piece i got please exchange your missoni sunglasses with fresh sunglasses which is not defected or refund my money.
<< Previous Page: 1 of 1 Next >>
ORDER NO: 99227281←Click Here


Order Date ec 31 2011 7:59PM
Mode Of Payment :cash on delivery
Status: dispatched
Shipping Address

Product History
Qty. Unit Price Total Price Savings Carrier Details
Missoni Black Retro Sunglassesquantity-Quantity 1 Rs. 1999.00 Rs. 1999.00 Rs. 7501.00 CarrierName: Aramex
AWBNumber: 4203369236
Timberland White Acetate Sunglassesquantity-Quantity 1 Rs. 999.00 Rs. 999.00 Rs. 6501.00 CarrierName: Aramex
AWBNumber: 4203369236



I HAVE COMPLAINED THEM AND SEND THEM THE DEFECTED PICTURES
ALSO BUT THERE WAS NO REPLY FROM THEM

Originally Posted by mrchiragonly

hello this is chirag i brought 2 sunglasses from your side today i recieved courier but you ladies missoni sunglasses is defected its curved and timberland one is the correct piece i got please exchange your missoni sunglasses with fresh sunglasses which is not defected or refund my money.
<< Previous Page: 1 of 1 Next >>
ORDER NO: 99227281←Click Here


Order Date ec 31 2011 7:59PM
Mode Of Payment :cash on delivery
Status: dispatched
Shipping Address

Product History
Qty. Unit Price Total Price Savings Carrier Details
Missoni Black Retro Sunglassesquantity-Quantity 1 Rs. 1999.00 Rs. 1999.00 Rs. 7501.00 CarrierName: Aramex
AWBNumber: 4203369236
Timberland White Acetate Sunglassesquantity-Quantity 1 Rs. 999.00 Rs. 999.00 Rs. 6501.00 CarrierName: Aramex
AWBNumber: 4203369236



I HAVE COMPLAINED THEM AND SEND THEM THE DEFECTED PICTURES
ALSO BUT THERE WAS NO REPLY FROM THEM

Dear Chirag

Thank you for writing to us.

This is regarding order number-99227281

Please be informed that we have received the image regarding your concern.

We request you to send us clear images for the product as we are unable to view the defect you referring to, so that we can take the same with our vendor.

Regards
Team 99

I have send you clear image taken from Samsung galaxy note camera which everyone knows is perfect either you have not understood the problem the problem is with alignment the balance of sunglasses it is not correct please check picture thoroughly 1 side is upwards and one is normal

thanks
chirag

Originally Posted by support@99labels.com

Dear Chirag

Thank you for writing to us.

This is regarding order number-99227281

Please be informed that we have received the image regarding your concern.

We request you to send us clear images for the product as we are unable to view the defect you referring to, so that we can take the same with our vendor.

Regards
Team 99