Dear Sir,

I had got repeated calls from the captioned company in Oct 2010 to buy a travel package at a nominal cost of INR 590 against the actual cost of INR 5000. They mentioned that the offer is only for the earlier customers of AVA. They also had my Citibank Card details through which I had transacted with "AVA Merchandising Private Limited"(notice the similarity in the name). I had agreed to accept the offer and adviced my HSBC credit card number for the debit. The debit has been done on 30th Oct, but am yet to recieve any details regarding the package.

There are no numbers to get through to Ava Mechandising Catalogue Pvt Ltd. Now when I tried calling AVA Merchandising Private Limited, they mentioned that Ava Mechandising Catalogue Pvt Ltd was part of AVA Merchandising Private Limited, but have since separated. It appears there is a collusion between the two companies to cheat unsuspecting consumers. How can the other company have details pertaining to transaction done with one company. What can be the redressals against such cheats. Please advice.

Anurag
(M) 9920099878