Dear All


On Mon, Feb 6, 2012 at 11:56 AM, Gizmo E Bazaar Pvt Ltd <notifications-support@bazaar24x7.zendesk.com> wrote:
# Please type your reply above this line #
Ticket #1432: Complaint Regarding my black berry mobile
Your request (#1432) has been deemed solved. To reopen, reply to this email or follow the link below:
Gizmo E Bazaar Pvt Ltd : Login


Gizmo E Bazaar Pvt Ltd, Feb 06 12:26 (YEKT):
We will call to DTDC Courier Office and revert back to you soon.


Pranil2006, Feb 06 09:09 (YEKT):
Dear ALL

for your reference

[image: image.png]

Attachment(s)
image.png


Gizmo E Bazaar Pvt Ltd, Feb 04 11:52 (YEKT):
Once Received We shall inform to you.


Pranil2006, Feb 03 23:25 (YEKT):
Dear Vendor

i forwarded my black berry strom 9530 mobile phone by dtdc courier on
03-02-2012
this will reach you by 5:30 pm tomorrow, confirm the reciept of the same.
please find the attachment of DTDC


> Dear Concern
>
> this mail is forwarded as back up referenece for further enquires
>
> With Regards
> ANIL
>
>
>
> ---------- Forwarded message ----------
> From: Gizmo E Bazaar Pvt Ltd <notifications-support@bazaar24x7.zendesk.com
> >
> Date: Thu, 2 Feb 2012 05:40:50 +0000
> Subject: [Gizmo E Bazaar Pvt Ltd] Re: Complaint Regarding my black berry
> mobile
> To: Pranil2006 <pranil2006@gmail.com>
>

Attachment(s)
Scanitto_53.jpg


Gizmo E Bazaar Pvt Ltd, Feb 02 11:40 (YEKT):
As per our Telephonic Conversation ,Please Send back to product with Other Courier Like : DTDC ,Maruti, Speed Post ,Professional, Track con ETC.


Pranil2006, Feb 02 11:24 (YEKT):
Dear Concern

This reply put me in understanding that the person who replied this
mail does'nt have any idea about the issue and want to know the
history.if you want to know about the issue i request you to please go
through the mail one by one and i think you will understand the issue.
still if it is hard to understand please contact me through the mobile
number you allready have in the shippment details.

to update you about the recent happnings here i am with that

after telephonic conversation with Mr.Tarun and advised by him i am
prepared to send the product back to Gizmo E Bazaar Pvt Ltd.it took
one working day for me to find out Bluedart courier near to my
residence in hyderabad.

i reached Bluedart courier service on 30.01.2012 to return the product
Blackberry strom mobile phone to Gizmo E Bazaar Pvt Ltd and came to
know from them that Bluedart is not going to ship this consinment back
to you with out any pay.

when i reached Bluedart courier service on 01.02.2012 , then again i
came to know that it will be costing me more than 3000/- rupees to
ship this consinment back to Gizmo E Bazaar Pvt Ltd.up on conversaton
with Bluedart courrior service, i got advised to get the DEALSANDYOU
courier account number so that, i dont need to pay any rupee to
Bluedart courrior service.

when i contacted dealsandyou for the courier account number,the
service executive took all the information and confirmed twice about
the issue and after nearly 35 minutes talk concluded that my complaint
was registered and will take 2 working days to resolve the issue.

Now this is the delay / and actual reason to hold the product with out shipping.

i want to know HOW,WHO,WHEN,they are going to help me out in getting
my orderback.

Even i try to contact the number provided by the Gizmo E Bazaar Pvt
Ltd but i didnt suceed in getting connected to this contact, out of my
30 to 40 efforts i succeded only once and reply was not satisfactory.

i try contacting this number even at 10:12 am today but it says switched off.

this history if for all the members who needs information about the issue.

can any one responsibile person from (Gizmo E Bazaar Pvt Ltd/
DEALSANDYOU )contact me and update me the status with out taking
accountability of working hours.

ANIL KUMAR .K
9866102403
9666638022


Gizmo E Bazaar Pvt Ltd, Feb 01 18:44 (YEKT):
Please Let us Know What is exact issue ?

Any Query Please Call 9999922910.


Pranil2006, Feb 01 14:19 (YEKT):
Dear Mr.sidharth elwadhi & Mr.Tarun and All concerned with this mail.

This is really horrible to see the tracking status
please note this will be considered as cheating and can lead to
serious complaint
do reply about the mail

now i have hesitation to send you the mobile back as i am unable top
gain you trust

your reply by phone are mail can be taken as sign of confidence

see the sreen shot as attachments for your reference

please note if i dont get satisfactory reply about returning the
product and about the battery and headphone i am going to put this
issue legally.

this is for your information and immediate action.

Attachment(s)
tarcking.bmp
tarcking 2.bmp


Gizmo E Bazaar Pvt Ltd, Jan 28 13:47 (YEKT):
Once recieved your product we shall inform to you.


Pranil2006, Jan 28 13:45 (YEKT):
Dear All

I am totally unhappy about the product,
i tryed all possibilities to accept this phone, and i have series of
disappointments on this blackberry strom 9530 mobile phone.
i tryed checking the phone with my friends battery and found
blackberry services are not activated on my phone.
when contacted with Mr.Tarun for phone setting assistance , he
informed to return the blackberry strom 9530 mobile phone back to you.
so i am sending you the package back and need to get another phone in
time as replacement for me.

i will courrier the package on monday and provide the AWB details as
soon as i book it

with Regards
Anil


Gizmo E Bazaar Pvt Ltd, Jan 27 14:25 (YEKT):
It will be track today midnight & delivered to you within 2 days.


Pranil2006, Jan 27 10:42 (YEKT):
dear concern

still no results found on tracking attached screen shot for reference, your
action /response required immediately
[image: image.png]


---------- Forwarded message ----------
From: anil kumar <pranil2006@gmail.com>
Date: Wed, Jan 25, 2012 at 8:39 PM
Subject: Re: [Gizmo E Bazaar Pvt Ltd] Re: Complaint Regarding my black
berry mobile
To: Gizmo E Bazaar Pvt Ltd <support+id1432@bazaar24x7.zendesk.com>


DEAR concern

please check the screen print

when checked for AWB no:

[image: image.png]

when checked for shipment ref no:
[image: image.png]


On Wed, Jan 25, 2012 at 3:38 PM, Gizmo E Bazaar Pvt Ltd <
notifications-support@bazaar24x7.zendesk.com> wrote:

Attachment(s)
image.png
image.png
image.png


Pranil2006, Jan 25 21:10 (YEKT):
DEAR concern

please check the screen print

when checked for AWB no:

[image: image.png]

when checked for shipment ref no:
[image: image.png]



Attachment(s)
image.png
image.png


Gizmo E Bazaar Pvt Ltd, Jan 25 16:08 (YEKT):
Dear Customer

This is to inform that we have shipped New one Battery & Headphone with DTDC and the AWB No Or Shipment no is Z54107460.

Any questions please reply back to this message!

Also you can track your shipments at Courier Services India, DTDC Tracking.

Support Team
Gizmo E Bazaar


Pranil2006, Jan 25 11:08 (YEKT):
Cc: Anil Kumar Kurakula <AnilKumar.Kurakula@aurobindo.com>


Dear Mr.sidharth elwadhi

Good morning

At 10:22 am i spoke to Mr.Tarun on phone, as per the discussion i came
to know that the battery of my black berry 9530 strom mobile phone
brought form you was not functioning.
Mr Tarun responded and told me that i will be getting this battery,
but no target date was informed to me.
I also like to inform you that the Head phones received from you was
local not black berry 9530 strom original Head phone.when the same was
informed to Mr.Tarun,he replyed that he will be sending me same.

so please inform me about the dispatch and delivery of the two items.
1. Battery black berry 9530 strom mobile phone
2.Original Head phones black berry 9530 strom mobile phone.

Do the need ful at the eearlist.
if you have any problem sending or any delay in sending the courrier,
inform me immediately by mail or by phone.

Anticipating for your prompt service.

---------- Forwarded message ----------
From: anil kumar <pranil2006@gmail.com>
Date: Wed, 25 Jan 2012 08:05:23 +0530
Subject: Fwd: Complaint Regarding my black berry mobile
To: sidharth elwadhi <gizmobazaar@gmail.com>

*Dear sidharth elwadhi*
*
*
*
please reply immediately

*
*
*
---------- Forwarded message ----------
From: anil kumar <pranil2006@gmail.com>
Date: Tue, Jan 24, 2012 at 11:27 PM
Subject: Complaint Regarding my black berry mobile
To: gizmobazaar@gmail.com
Cc: anil kumar <pranil2006@gmail.com>


Dear zigmo

i brought black berry mobile from dealsandyou.com
as soon as i received my pack and started opening the pack, i noticed that
the phone was looking like a fabricated mobile.
and to my worst fear it not working, no power on happening and no charging,

i am very un happy with my order
i want to get my order replaced at any cost.

Details below
order code:362355 COD
invoice no : #DNY BB 3193 dated : 17-jan-2012
product description : black berry 9530 strom mobile phone

please act immediately and advise me to proceed for further.
--
Anil kumar
shams arcade
huda colony
hyderabad
500072
9866102403

--
Anil

--
Anil

--
Gizmo E Bazaar Pvt Ltd
9/49 B Kirti Nagar, Industrial Area
New Delhi - 110015 India
Phone: 011 45072994
E commerce Store Online,Buy Products,Electronics,Mobile Phones,Home Appliances,Sports Goods

Dear Concern

can i get any reply on this posting from you,
my registered complaint No : 28004
require your action ASAP

i was in continues contact with dealsandyou customer care and the only reply i get was " complaint forward and wait for 48 hours.

require your action ASAP

ANIL KUMAR K