On suggestion of a friend, I bought rayban sunglasses from this website. I waited for the product for a long time, but I didn't get it. I was told by the website that because it has happened by their mistake, the'll send the sunglasses and refund my money also.
They didn't deliver my product and in return they credited 1500Rs. to my sosasta account. Which meant I had to buy something from their site, because I have made a mistake to order a product from this website.
The customer care representatives said-you can buy something else now and this is the only way you can utilise the money you have paid.
I request consumer cout forum to do something against websites doing such things, otherwise this can become their trick to trap customers. Just show customers an attractive deal, when they have paid, keep the money and request them to order something else even if the site hasn't anything good to offer.

Hi Apoorva,

At the outset we're very sorry about the problem caused. Can we kindly request you to send in your details to us at support@crazeal.com. We assure you that your problem would be fixed ASAP.

Regards.
Crazeal Social Team

Originally Posted by crazealsocial

Hi Apoorva,

At the outset we're very sorry about the problem caused. Can we kindly request you to send in your details to us at support@crazeal.com. We assure you that your problem would be fixed ASAP.

Regards.
Crazeal Social Team

I have already done it many times but my problem was not solved. Now I don't have anything to resolve because I have used the credit points I had, but that doesn't mean I am happy with the site. I just wanted to inform others about what happened to me.