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Delay in product delivery from homeshop18

This is a discussion on Delay in product delivery from homeshop18 within the Online Shopping forums, part of the Internet Services category; I booked whirlpool microvave from HOME-SHOP18 on 16th may, i paid 4200 cash before delivery on 19th may. they said ...

  1. #1
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    Default Delay in product delivery from homeshop18

    I booked whirlpool microvave from HOME-SHOP18 on 16th may, i paid 4200 cash before delivery on 19th may. they said that my will be delivered within 10-12 working days from date of payment. i called them several time but giving me exceuses saying I will get the product in next 2-3 days today is 18 working day still i didnt got my product. I fed up calling HOME-SHOP 18.
    Wanted to file case against HOME-SHOP 18, so please do the needful.
    Order no:- 703835464

  2. #2
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    Default Response on blog posted by Pavan Ransubhe

    One of our customers Mr. Pavan Ransubhe has raised a concern regarding delivery of his order for Whirlpool 20 Ltr Mech Grill Microwave with Reebok Watch & Starter Kit .

    He had ordered for a Microwave set with a commitment of delivery in 10 -15 working days. However, he had to follow up with HomeShop18 and Whirlpool for delivery of the order and the same got delivered on 12 th June, 2010 .

    Further, he has confirmed satisfaction with the product received.

    Such feedbacks provide us an opportunity to improve our services and make a delightful and memorable shopping experience at all times.

    With Regards,
    Sourabh Shrivastava
    Customer Services - HomeShop18

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