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FashionandYou

This is a discussion on FashionandYou within the Online Shopping forums, part of the Internet Services category; The aforesaid online shopping service, despite my repeated calls to their team I still have not received my refund. I ...

  1. #1
    Junior Member
    Join Date
    Mar 2011
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    1

    Thumbs down FashionandYou

    The aforesaid online shopping service, despite my repeated calls to their team I still have not received my refund.
    I was supposed to receive a call from their supervisor at three different promised timelines but the call never came.
    I have not been given a clear idea as to what the problem with the refund is as it was supposed to be an automated transaction.

    I hope, that the consumer forum helps me in getting the refund.

  2. #2
    Junior Member
    Join Date
    Jan 2011
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    6

    Default

    Hi Sourabh,
    You should be specific while posting such complaints on a consumer forum, mentions order no. etc. I have been shopping with fashionandyou.com and never faced any such problems. Did you check your account if the refund was credited to your account in form of store credit? I am sure fashionandyou.com will not take that long to refund the amount. I am sure if you try some more to communicate to right authorities, your complaint will be resolved.

  3. #3
    Unregistered
    Guest

    Default Hi Aliya

    The order number is 260468
    The order was cancelled on 15th May and its more than 2 weeks. There are no store credits credited to my account. And i have tried my level best to communicate with them and as you know this is the means someone takes when they are done trying.

  4. #4
    Junior Member
    Join Date
    Apr 2011
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    1

    Default not got the confirmation mail & item & price change in my order history

    I have mail fashion and you that i have not got the confirmation mail of my
    order no 353573 in which i have purchase 5 items , i was stunt today by seeing the order history of my account in which only 3 items are shown and there rate are also been changed , i request fashion and you kindly correct the order history and send me the
    confirmation mail to me but no reply from there side , i try a lot to contact them on phone but every time i got your line busy. i was really very much upset for all this thing and did not expect this from this very well known online shopping site
    Rakesh

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