i purchase below product online from futurebazaar.com payment through credit card as on 13-12-2011

1 RKM Magic Spin Dry MOP 1199
Article ID: 2585893



it all most passed 43 days ???????????
futurebazzar.com mails that product is shipped but

there is no delivery of any goods nor any tacking or idea about delivery of materials

Why these people cheat the public if they can not handle the business stop it
i herewith attached reply of company for refarancd
" With reference to your below e-mail, I understand that you want to know the status of the order number 5040319964. I understand that the importance of the query and try my best to help you.

[B]I have checked the details of the said order and found shipment has already dispatch from our warehouse via Quantium solution courier airway bill number D38592698. I have tried to trace the said airway bill number on courier website but unable to get any details on it.

In an effort to help you as quickly as possible, I have gone ahead and forwarded your concern to our warehouse team to look into this issue on priority. Be rest assured that you will receive an update on this issue at earliest.

I realize this has not been a pleasant experience for you with Futurebazaar and I do apologize for the same once again. However, I request you to give us an opportunity to restore your confidence in us.

Your patience and co-operation in this matter will be very much appreciated. In the meantime, if you require any further assistance, please do write back to us and I will be glad to help you."

Dear Mr. Chhajed,

This is with reference to your order number 5040319964 for "RKM Magic Spin Dry MOP".

I am sorry for the delay caused in processing your order. Let me confirm that the ordered product has been dispatched via Bluedart courier airway bill number : 44462413811. Our Courier Partners have made attempts to deliver the product at your Shipping Address, but were unable to do so due to the following reason :

Delivery Attempted-Consignee Premises Closed

As per our discussion, I understand that you are presently not available at your shipping address and wish to get the product delivered to the alternate address. I hence have forwarded the details to our logistic partners to re-attempt the delivery at your alternate address. Let me assure you that the necessary action will be taken at my end and I will keep you posted regarding the status of your shipment.

Let me assure you that our commitment towards customer service is absolute however I can understand that the recent experience you had is really unfortunate but I urge you to show confidence in our competency again, with the assurance that such inconvenience will not be repeated.

Best Regards,
Aditya Pathak
Team Customer Support