My order no:6206453 dated 26-03-2013 received via department of posts on 05-04-2013 is received in damaged condition. The battery attached to the back side of the fan is broken & wires are cut and also the size & length of the fan was not specified while purchasing. The fan is just 29 cms in length & breadth is 18 cms
anothef fraud is noticed is the mrp on the product rs 1999 & on naptol it was displayed as 2499 "shipping charges is" rs 299. But in the bill i am charged rs 2644 for the product & rs 134 for mo charges
i want to inform that i dont want such cheap product that is actually different from that displayed one, nor i want replacement, i just want my refund.
I'm a customer of naptol & previously satsified with it, but i never thought naptol would sell such a cheap product & cheat people in price, i want justice for what has done to meby getting damaged and cheap product delivered
in case of non refund i may have to approach consumer forum court since rs 2798 means lot to me..