hiiiiiiii

I want to say that I am santlal dayma i got a handycam from naaptol company with warranty of six months. i purchased one handycam on March 2010. within the one month is not working properly and after 2-3 days its hangon. and then i send my handycam by speedpost to the company for repairing and i got massage on 13th may 2010 from naaptol that they received handycam. and told me that they will deliver to me within 7-10 days. but still i am waiting for my handycam there is no response by the company till now.

thats why i registered to you for my handycam because i want my handycam early as soon as possible .

So Pls do the needful.

thanks & regards
santlal dayma

Dear Mr. Dayma,

It is disappointing to know that you had a bad experience on your purchase of TCL DV 710 10MP Digital Handycam with 2GB SD Card + Free Polo Club San Diego Watch from Naaptol.com. I would like to apologize for the inconvenience caused to you. However, we have a special department that will look into this matter and will get back to you shortly.

Your complaint has been noted and would be resolved at the earliest. Your complaint number is 145233. Meanwhile, we have several email ids as well to provide you solutions to your complaints.

We would request you to write us on support@naaptol.com, crm@naaptol.com. Also, you can call us on 9223490900 for further assistance.

Regards,

Customer Care.