I have purchase an item from india times shopping. Details of order are as below:
Order Number: 112336143
Invoice No: 339000304
Item: IFB 23SC2 Microwave Oven
Price: Rupees 10400/-00
Order was placed by mobile number: 9891865282
I have placed an order over phone (9891865282) on first week of May 2010. The amount was paid by me by ICICI credit card over phone.
I have received item on 14th May 2010. They have not sent all items as discussed during telephonic discussion with india time shopping executive. I found that following thing are missing.

1. Oven stick (Used for removing heated food from oven):- This was committed by india time shopping executive during telephonic call.
2. Hand gloves (Used for removing heated food from oven):- This was committed by india time shopping executive during telephonic call.
3. Demonstration for oven: - This was committed by india time shopping executive during telephonic call.
4. I have noticed that gift voucher worth Rs. 2000/- supplied by india time shopping is already expired on 31st Dec. 2009. You need to send me another gift voucher.
5. The item was delivered on Friday. During telephonic call your executive confirms the delivery of item will be in Saturday or Sunday only.
6. During order india time shopping executive confirm delivery time will be in six days. But order was delayed.
7. Warranty card.

I have wrote e mails to india times shoping many times. But i do not get any reply from their side. I am also attaching below the proof of e- mails & REMINDERS which i have send to them.

Please do needful, So that i can get balance items.

Regards,
Rajesh kumar,
9891865282


fromRajesh Yadav <y.rajeshyadav@gmail.com>
tocustomerservice@indiatimes.co.in

dateWed, May 19, 2010 at 1:17 PM
subjectFwd: Order Number: 112336143, Item: IFB 23SC2 Microwave Oven
mailed-bygmail.com

hide details May 19 (1 day ago)

REMINDER NUMBER - 2

I am awaiting your reply. i will take some legal action against you, If i will not get any resolution.

Rajesh Kumar,
9891865282

---------- Forwarded message ----------
From: Rajesh Yadav <y.rajeshyadav@gmail.com>

- Hide quoted text -
Date: Mon, May 17, 2010 at 8:35 PM
Subject: Fwd: Order Number: 112336143, Item: IFB 23SC2 Microwave Oven
To: customerservice@indiatimes.co.in



REMINDER NUMBER-1

I am awaiting reply from your side. Please respond urgently.
--
Rajesh Kumar
09891865282



---------- Forwarded message ----------
From: Rajesh Yadav <y.rajeshyadav@gmail.com>
Date: Sat, May 15, 2010 at 9:39 AM
Subject: Order Number: 112336143, Item: IFB 23SC2 Microwave Oven
To: customerservice@indiatimes.co.in



The India Times Shopping,

I have placed an order over phone (9891865282) on first week of May 2010. The amount was paid by me by ICICI credit card over phone.
I have received item on 14th May 2010. You have not sent all items as discussed during telephonic discussion with your executive. I found that following thing are missing.
Oven stick (Used for removing heated food from oven):- This was committed by your executive during telephonic call.
Hand gloves (Used for removing heated food from oven):- This was committed by your executive during telephonic call.
Demonstration for oven: - This was committed by your executive during telephonic call.
I have noticed that gift voucher worth Rs. 2000/- supplied by you is already expired on 31st Dec. 2009. You need to send me another gift voucher.
why item was delivered on Friday?? During telephonic call your executive confirms the delivery of item will be in Saturday or Sunday only.
During order your executive confirm delivery time will be in six days. But order was delayed.
Warranty card.
I am regular customer of India times shopping. I have purchased lot of items from India times shopping. You need to arrange all balance items (i.e. Oven stick, Hand gloves, Demonstration for oven, gift voucher & warranty card) immediately without delay.
Also note that till now i have not checked the working condition of oven. Regarding working of oven i may revert back to you if required.

(Kindly note that all telephonic conversion with India times executive was recorded by me).

Details of order are as below:-


Order Number: 112336143
Invoice No: 339000304
Item: IFB 23SC2 Microwave Oven
Price: Rupees 10400/-00
Order was placed by mobile number: 9891865282