Hello,

My name is Kaizad Bharucha. I have been mislead by India Today Book club twice for a total of Rs 37494/-.

First case:

I had made a transaction (Order number: 880102412) with India Today Book club on 08/04/2010 which was a clear case of misguiding and misselling.

I had got a call on my mobile from Mr Prabhat Kumar and he was talking about an offer, he said that there is an offer going on and only 10 people will be selected in it, then there will be a lucky draw among these 10 people out of which someone will win 8 lacs, someone will win 5 lacs and all the ten will atleast win an assured Rs 10,000/-. He gave me a choice of 4-5 products that I could buy from, from which I chose an Aiptek camcorder worth Rs 7498/- and I made a payment through my credit card. I again reconfirmed as to how will I receive the assured amount be it Rs 8 lac or Rs 10000/- to which he said it would come to me as a cheque.
Now after all this when I called the customer care on 09/04/2010 to cross check this offer, I spoke to Mr Mohsin Akthar who told me that there is no such offer running and that I was misguided in this regard. He asked me to send this mail and assured me that proper action will be taken.

I immediately lodged a complaint with him (complaint number - 445913) and also wrote a mail to them immediately asking them to cancel this transaction. There has been no reply from them on this.

That was 1 - again on 13/04/10 I got a call from a person called Suraj Srivastav from India Today he said he was a floor manager and his email id is suraj.sri@indiatodaybookclub.com. He told me about my previous transaction and that I have won an assured Rs 620000/- and I will get a call in sometime to ask for some details. He said he will send me the online form and other things after I get the confirmation call.
In sometime I got a call from somebody who told me the management is listening to this call and that I had won an assured prize but he said to get that I had to buy two products ' Samsung Omnia mobile' worth Rs 14998/-. I again fell in the trap and bought it through my credit card by doing two transactions of Rs 14998/- each that is I made a total payment of Rs 29996/- . (Booking ID pra88005678) and he also gave me some password which is 450262 I don't know what that is for. After this I have got no mail or no call from anyone and am not even able to reach them.

Now again when I called the customer care, I was told that they have not declared any such prize and I have been mislead.
This was seriously not expected from a company like India Today. I mean what is going on how can such things happen in the first place is there no one who is monitoring these calls.


I had asked them to reverse immediately and my entire amount
Samsung Omnia (2 pieces) - Rs 29996/- and
Aiptek camcorder - Rs 7498/-
Total - Rs 37494 to be refunded immediately.
but they dispatched those items. I refused to accept that consignment.

from that day I have been following up with them almost on a regular basis through mails or through phone but there seems to be no positive response from them. Everytime I call or emails they just send me a standard reply that it will be done in a few days, it been more than 3 and a half months.

I don't understand what am I supposed to do, I really hope that something postive happens through this forum.

Regards
Kaizad Bharucha
9323976078

Hi,

I also go the same call from a person who claimed that he is calling from Bagittoday I received a call from Mr. Saleem Khan (011-32310318) informing me that as It's the anniversary of BagItToday, I won one LCD, Laptop & 20K. However, to avail that offer I need to deposit Rs. 25K in to the account 0479000102324361.

However, before depositing any amount I spoke to Bagittoday customer care & also sent them a mail where they confirmed me that there is no such offer going on. So in future, whenever you get such calls try to get the confirmation from customer care (in writing is preferable).

Originally Posted by kaizad.bharucha

Hello,

My name is Kaizad Bharucha. I have been mislead by India Today Book club twice for a total of Rs 37494/-.

First case:

I had made a transaction (Order number: 880102412) with India Today Book club on 08/04/2010 which was a clear case of misguiding and misselling.

I had got a call on my mobile from Mr Prabhat Kumar and he was talking about an offer, he said that there is an offer going on and only 10 people will be selected in it, then there will be a lucky draw among these 10 people out of which someone will win 8 lacs, someone will win 5 lacs and all the ten will atleast win an assured Rs 10,000/-. He gave me a choice of 4-5 products that I could buy from, from which I chose an Aiptek camcorder worth Rs 7498/- and I made a payment through my credit card. I again reconfirmed as to how will I receive the assured amount be it Rs 8 lac or Rs 10000/- to which he said it would come to me as a cheque.
Now after all this when I called the customer care on 09/04/2010 to cross check this offer, I spoke to Mr Mohsin Akthar who told me that there is no such offer running and that I was misguided in this regard. He asked me to send this mail and assured me that proper action will be taken.

I immediately lodged a complaint with him (complaint number - 445913) and also wrote a mail to them immediately asking them to cancel this transaction. There has been no reply from them on this.

That was 1 - again on 13/04/10 I got a call from a person called Suraj Srivastav from India Today he said he was a floor manager and his email id is suraj.sri@indiatodaybookclub.com. He told me about my previous transaction and that I have won an assured Rs 620000/- and I will get a call in sometime to ask for some details. He said he will send me the online form and other things after I get the confirmation call.
In sometime I got a call from somebody who told me the management is listening to this call and that I had won an assured prize but he said to get that I had to buy two products ' Samsung Omnia mobile' worth Rs 14998/-. I again fell in the trap and bought it through my credit card by doing two transactions of Rs 14998/- each that is I made a total payment of Rs 29996/- . (Booking ID pra88005678) and he also gave me some password which is 450262 I don't know what that is for. After this I have got no mail or no call from anyone and am not even able to reach them.

Now again when I called the customer care, I was told that they have not declared any such prize and I have been mislead.
This was seriously not expected from a company like India Today. I mean what is going on how can such things happen in the first place is there no one who is monitoring these calls.


I had asked them to reverse immediately and my entire amount
Samsung Omnia (2 pieces) - Rs 29996/- and
Aiptek camcorder - Rs 7498/-
Total - Rs 37494 to be refunded immediately.
but they dispatched those items. I refused to accept that consignment.

from that day I have been following up with them almost on a regular basis through mails or through phone but there seems to be no positive response from them. Everytime I call or emails they just send me a standard reply that it will be done in a few days, it been more than 3 and a half months.

I don't understand what am I supposed to do, I really hope that something postive happens through this forum.

Regards
Kaizad Bharucha
9323976078

There many who have been cheated by Bagit Today. I am one of them. You can find them in below link:


Fraud case against bagit today - Grahak Seva

Regards
Mrs M. Ramanathan