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Indiatimes shopping is fraud

This is a discussion on Indiatimes shopping is fraud within the Online Shopping forums, part of the Internet Services category; Hi, I have made a order for 43 in 1 Card Reader from Indiatimes shopping on 17th Jan but it ...

  1. #1
    Junior Member
    Join Date
    Mar 2012
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    3

    Post Indiatimes shopping is fraud

    Hi,

    I have made a order for 43 in 1 Card Reader from Indiatimes shopping on 17th Jan but it was not delivered even after so many follow-ups, every time they respond that they have esclated the matter and are taking it. At last after 3 months they refund back the payment automatically.

  2. #2
    Member
    Join Date
    Feb 2012
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    78

    Default Indiatimes Shopping Customerhelp

    Dear Customer,

    Hello from Indiatimes Shopping.

    Thank you for using IndiatimesShopping.com

    We have found your complain while searching through forums and are extremely sorry for you being upset with our services. We would like to take up this case on a priority and a customer service representative will be assigned this task to help you out with the issue you are facing while shopping with us.

    We would request you to mail your order id/case id at onlinehelp@indiatimes.co.in with your updated contact details to assist you better. You may expect a call within 24 hrs of sending your order details.

    You can also kindly tweet us anytime at Cust_Help for updated information.



    Thanks,
    Customer Help Desk
    Indiatimes Shopping

  3. #3
    Junior Member
    Join Date
    Mar 2012
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    Default

    Hi,

    Pls find below the details as required:-

    Order:30000108864

    and also mail communication is going on with customerservice@indiatimes.co.in and except a apologise mail nothing more was received. i will forward the same communucation to the id onlinehelp@indiatimes.co.in as well.

    Quote Originally Posted by CustomerHelp View Post
    Dear Customer,

    Hello from Indiatimes Shopping.

    Thank you for using IndiatimesShopping.com

    We have found your complain while searching through forums and are extremely sorry for you being upset with our services. We would like to take up this case on a priority and a customer service representative will be assigned this task to help you out with the issue you are facing while shopping with us.

    We would request you to mail your order id/case id at onlinehelp@indiatimes.co.in with your updated contact details to assist you better. You may expect a call within 24 hrs of sending your order details.

    You can also kindly tweet us anytime at Cust_Help for updated information.



    Thanks,
    Customer Help Desk
    Indiatimes Shopping

  4. #4
    Member
    Join Date
    Feb 2012
    Posts
    78

    Default

    Dear Mr. Garg,

    Hello from Indiatimes Shopping.

    With reference to your complaint posted above, we would like to update you that your refund has been already refund from our end for your order no.30000108864 on dated 05/04/2012.

    We would also request you to mail us at onlinehelp@indiatimes.co.in for any further assistance. We wish you will give another chance to serve you better and provide you with the best of services.

    Please provide your feedback on our facebook page at facebook.com/IndiatimesShopping



    Thanks,
    Customer Help Desk
    Indiatimes Shopping

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