Dear Sir/madam

I Have purchased 3G tab let trough online(NAAPTOL) i have entered below what discus happen both of us . and when i have given complaint this regards naaptol recommend WESPRO with is product PLEASE SIR DO NEEDFUL



raghunath reddy
11/22/11

to support
---------- Forwarded message ----------
From: raghunath reddy <vrnreddy18@gmail.com>
Date: Mon, Nov 21, 2011 at 3:27 PM
Subject: Dispatch Conformation About 3G tablet
To: support@wesprodigital.com


Dear Sir/madam


I have purchased wespro 3G tablet through Naaptol (2641782) in that i have faced problem i have returned to wespro but till date i have not received new one so conform it is dispatched r not if dispatched send me track id


Regards.,
Raghunathreddy.v
9839063037

raghunath reddy
11/22/11

to support
for this detail i had called u r customer care but the repentant is not at all ready to give me reply i am calling for u r customer care past one week but nobody given me reply and they r (how meany i have contacted )not all tack to responsibility this is way to deal with customer give me reply as soon as thank u.,



Regards
V.raghunathreddy


raghunath reddy
11/23/11

to support
conform me it is dispatched are not







WESPRO SUPPORT 11/23/11
Dear sir, Kindly give us the order no of your product. Regards, WESPRO SUPPOR...

Raghunath Reddy
11/23/11

to WESPRO
i have all ready send that.that is 2641782 in the name of Raghunathreddy.Vanga

Regards
Raghunathreddy.V


Raghunath Reddy
11/23/11

to WESPRO


Raghunath Reddy
11/25/11

to WESPRO
I think that is not dispatched can u conform me how meany days it's tack to dispatch


WESPRO SUPPORT 11/25/11
Dear Sir, The product has been dispatched to your address thorugh post AWB no...

Raghunath Reddy
11/25/11

to WESPRO



Guide Lines for Providing the Article Number:

1. Article Number should contain 13 characters. For example, article number should be of the form "XXXXXXXXXXXIN"

2. Article Number should start with "E"/"C"/"X" letter only

3. Please type the article number correctly as at appears in the Post Office Receipt


Track Result For Article Number: EP014472654IN


Sorry No information is available. The item details may not have been received into our tracking system yet. Please try again later


Thank You for using Speed Post Service

Track More

Corporate Customers may Please Login here
Internal Users: Please use this Internal Tracking to get more Detailed Tracking

This is result when i was tracking i think the product is not dispatched




Regards
V.Raghunath reddy


WESPRO SUPPORT 11/25/11
Dear Sir, We can send you the signed manifest of the product dispatch. A sign...

Raghunath Reddy
11/26/11

to WESPRO
Dear sir,
I have received the parcel on 26/11/11 of EPP no EP0147265IN witch is not contained the tablet but inside it was hiring garbage

so please check it and i expect new tablet from your lucknow dealer(serves center).

otherwise i request to you send me bye any private courier.

in this regards i have given complaint in the post office (raajajipuram) to the super dent of the post office.

i request to you please tack an a action as soon as possible and do needful for me.

send me courier on
Raghunathreddy.V
C/O updcc,
Dr Shakuntala Misra Rehabilitation University,
Near mohaan road police station,
Mohaan Road,
lucknow-226017.
contact no-09839063037/08799334593

Regards.,

Raghunathreddy.V


Raghunath Reddy
11/28/11

to WESPRO
Dear sir,


Send me reply


Raghunath Reddy
11/29/11

to WESPRO
Dear sir,

Can i know what is the status about my 3G tablet
how meany days to tack delivery please conform me

Regards
V.Raghunath.reddy


Raghunath Reddy
11/30/11

to WESPRO
can i know status about this regards

On 11/29/11, Raghunath Reddy <vrnreddy18@gmail.com> wrote:
> Dear sir,
>
> Can i know what is the status about my 3G tablet
> how meany days to tack delivery please conform me
>
> Regards
> V.Raghunath.reddy
>
> On Mon, Nov 28, 2011 at 4:16 PM, Raghunath Reddy
> <vrnreddy18@gmail.com>wrote:
>
>> Dear sir,
>>
>>
>> Send me reply
>>
>>
>>
>>
>>
>> On Sat, Nov 26, 2011 at 1:29 PM, Raghunath Reddy
>> <vrnreddy18@gmail.com>wrote:
>>
>>> Dear sir,
>>> I have received the parcel on 26/11/11 of EPP no EP0147265IN
>>> witch is not contained the tablet but inside it was hiring garbage
>>>
>>> *so please check it and i expect new tablet from your lucknow
>>> dealer(serves center).*
>>> *
>>> *
>>> otherwise i request to you send me bye any private courier.
>>>
>>> in this regards i have given complaint in the post office (raajajipuram)
>>> to the super dent of the post office.
>>>
>>> i request to you please tack an a action as soon as possible and do
>>> needful for me.
>>>
>>> *send me courier on *
>>> *Raghunathreddy.V*
>>> *C/O updcc,*
>>> *Dr Shakuntala Misra Rehabilitation University,*
>>> *Near mohaan road police station,*
>>> *Mohaan Road,*
>>> *lucknow-226017.*
>>> *contact no-09839063037/08799334593*
>>>
>>> Regards.,
>>>
>>> Raghunathreddy.V
>>>
>>>
>>>
>>>
>>> On Fri, Nov 25, 2011 at 3:32 PM, WESPRO SUPPORT <
>>> support@wesprodigital.com> wrote:
>>>
>>>> Dear Sir,****
>>>>
>>>> ** **
>>>>
>>>> We can send you the signed manifest of the product dispatch.****
>>>>
>>>> ** **
>>>>
>>>> A signed manifest and the below mentioned AWB nos are only received
>>>> from POST when they receive the product for re dispatchment.****
>>>>
>>>> ** **
>>>>
>>>> We will update you with the signed manifest latest by tomorrow.****
>>>>
>>>> ** **
>>>>
>>>> Regards,****
>>>>
>>>> ** **
>>>>
>>>> WESPRO SUPPORT TEAM****
>>>>
>>>> ** **
>>>>
>>>> *From:* Raghunath Reddy [mailto:vrnreddy18@gmail.com]
>>>> *Sent:* Friday, November 25, 2011 3:25 PM
>>>>
>>>> *To:* WESPRO SUPPORT
>>>> *Subject:* Re: send me detail of Dispatch Conformation About 3G
>>>> tablet**
>>>> **
>>>>
>>>> ** **
>>>>
>>>> ****
>>>>
>>>> ** **
>>>>
>>>> ****
>>>>
>>>> Guide Lines for Providing the Article Number:
>>>>
>>>> 1. Article Number should contain 13 characters. For example,
>>>> article number should be of the form "XXXXXXXXXXXIN"
>>>>
>>>> 2. Article Number should start with "E"/"C"/"X" letter only
>>>>
>>>> 3. Please type the article number correctly as at appears in
>>>> the
>>>> Post Office Receipt ****
>>>>
>>>> ****
>>>>
>>>>
>>>> Track Result For Article Number: *EP014472654IN*****
>>>>
>>>> ****
>>>>
>>>> ****
>>>>
>>>> Sorry No information is available. The item details may not have been
>>>> received into our tracking system yet. Please try again later****
>>>>
>>>> ****
>>>>
>>>> ** **
>>>>
>>>> * Thank You for using Speed Post Service*
>>>>
>>>>
>>>> Track
>>>> More<http://services.ptcmysore.gov.in/speednettracking/Track.aspx>
>>>>
>>>>
>>>> *Corporate Customers may Please**
>>>> **Login<http://services.ptcmysore.gov.in/speednettracking/Corporate%20Customer/CCLogin.aspx>
>>>> here **
>>>> Internal Users: Please use this Internal Tracking
>>>> <http://services.ptcmysore.gov.in/speednettracking/Track/InternalTrack.aspx>to
>>>> get more Detailed Tracking*****
>>>>
>>>> ****
>>>>
>>>> This is result when i was tracking i think the product is not
>>>> dispatched
>>>> ****
>>>>
>>>> ** **
>>>>
>>>> ** **
>>>>
>>>> ** **
>>>>
>>>> ** **
>>>>
>>>> Regards****
>>>>
>>>> V.Raghunath reddy
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> ****
>>>>
>>>> On Fri, Nov 25, 2011 at 11:30 AM, WESPRO SUPPORT <
>>>> support@wesprodigital.com> wrote:****
>>>>
>>>> Dear Sir,****
>>>>
>>>> ****
>>>>
>>>> The product has been dispatched to your address thorugh post AWB no
>>>> EP014472654IN
>>>> dated 21.11.11****
>>>>
>>>> ****
>>>>
>>>> Regards,****
>>>>
>>>> ****
>>>>
>>>> WESPRO SUPPORT TEAM****
>>>>
>>>> ****
>>>>
>>>> *From:* Raghunath Reddy [mailto:vrnreddy18@gmail.com]
>>>> *Sent:* Friday, November 25, 2011 11:05 AM
>>>> *To:* WESPRO SUPPORT
>>>> *Subject:* Re: send me detail of Dispatch Conformation About 3G
>>>> tablet**
>>>> **
>>>>
>>>> ****
>>>>
>>>> I think that is not dispatched can u conform me how meany days it's
>>>> tack
>>>> to dispatch****
>>>>
>>>> ****
>>>>
>>>> ****
>>>>
>>>> ****
>>>>
>>>> ****
>>>>
>>>> Wed, Nov 23, 2011 at 9:30 PM, Raghunath Reddy <vrnreddy18@gmail.com>
>>>> wrote:****
>>>>
>>>> i have all ready send that.that is 2641782 in the name of
>>>> Raghunathreddy.Vanga
>>>>
>>>> Regards
>>>> Raghunathreddy.V****
>>>> >****
>>>>
>>>> ****
>>>>
>>>> ** **
>>>>
>>>
>>>
>>
>

WESPRO SUPPORT 11/30/11
Dear Sir, We have already forwarded the complaint for your case where the pro...

Raghunath Reddy
Jan 5

to WESPRO
dear Sir/Madam
I have purchased wespro 3G tablet through Naaptol (2641782) which was i have received is not working now i want to send to you i need 100% cash back to me send me the conformation asap

send me the postal address




Thanks & regards
V.Raghunathreddy
9839063037


Raghunath Reddy
Jan 16 (4 days ago)

to WESPRO
please give me a suggestion


Raghunath Reddy
Jan 18 (2 days ago)

to WESPRO
dear Sir/Madam,


Please give me the clarification about my Product, other wise i went to Consumer Court


WESPRO SUPPORT Jan 18 (2 days ago)
Dear sir, Please let us know the order no and the prodct model no you have pu...

Raghunath Reddy
Jan 18 (2 days ago)

to WESPRO
Dear Sir/madam


wespro 3G tablet Order No (2641782)

Regards.,
Raghunathreddy.v
9839063037

Dear Mr.Reddy,

We regret for the inconvenience caused to you. Please accept our apologies over the incident.

We would request you visit your nearest Blue Dart office and send the whole product to the below mentioned address:

JS associates,
2, Mangesh Industrial estate ,
Subhash Nagar,
Mulund Link Road.
Nahur West,
Mumbai- 400 078.
Land mark Behind Designo Furniture Showroom.

Also, provide the centralized A/c # 113260. Mode: DP to the logistics. You will not have to pay any courier charges for the same. and if asked for the value of the order at the counter, kindly mention a value below Rs 1000 (as the order is defective does not hold any commercial value).

Request you to duly pack the product in the same original box that you had received along with the accessories at the time of delivery.

Also, ensure proper packing of the product is done, any defect during transit Naaptol will not be held responsible.

On the back cover of packing request you to add your name and complete address, along with Naaptol order no [2641782] and your mobile/ landline no for easy identification and further processing.

Please put the copy of invoice received by you (copy) inside the box along with a note stating the reason for Refund.

Please help us with the AWB [Air Way Bill] after sending the product.

It would take 2-3 days for the product to reach us, & we would initiate the refund and the same would be couriered to you within 10-12 working days.

Request your patience in the interim.



Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.