Hi,

I have order a sunglasses from Bagittoday on 14th march 2011. And got the confirmation of the order. Its been almost a month but I haven't recieve any order yet. The mail says that they will be sending me the courier details but i didn't got any courier details yet.
I tried calling the call center number but its pethetic and couldn't get any response.

Could you take a action to execute the order or give my money back if unable to execute.

Details are:

Order number: 1003671797
Name: Gaurav Bahl
Email: gvbahl@gmail.com
Mbl: 9819410088

Regards
Gaurav

Dear Mr. Bahl,

We have come across your online complaint registered on consumercourtforum.in

Please accept our sincere apologies for the inconvenience caused to you.

We would like to inform you that your order has been fully processed from our end and dispatched against the below mentioned details:-

• Consignment Number – 43694869540
• Tracking id - 772415
• Booking id- 1003671797
• Transporters Name – Blue Dart
• Dispatch Date – 1st April 2011
• Delivered to - Gaurav

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on onlinesupport@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now – 0120-4112424

Thanks & Regards,
Sonu Kumar
Team, Bagit Today.

Originally Posted by Unregistered

Hi,

I have order a sunglasses from Bagittoday on 14th march 2011. And got the confirmation of the order. Its been almost a month but I haven't recieve any order yet. The mail says that they will be sending me the courier details but i didn't got any courier details yet.
I tried calling the call center number but its pethetic and couldn't get any response.

Could you take a action to execute the order or give my money back if unable to execute.

Details are:

Order number: 1003671797
Name: Gaurav Bahl
Email: gvbahl@gmail.com
Mbl: 9819410088

Regards
Gaurav