i haqve purchase sewing machine from naptopl.com order no 272083 inspite inform number of times on telephone that it is not working but never gave satisfactory reply.pl let me know what to do now

Dear Kusum,

It is disappointing to know that you had a bad experience on your purchase of Mini Silai Machine with Thread Set from Naaptol.com. I would like to apologize for the inconvenience caused to you. However, we have a special department that will look into this matter and will get back to you shortly.

Also, we would request you to send the product back. Our concerned department will try and repair it or replace the product with a new one without any charge.

Please write us on support@naaptol.com, crm@naaptol.com. Also, you can call us on 9223490900 for further assistance.

Regards,

Customer Care.