Dec 30 2011, TV schedule show, customer will get freebies (grillmaker and electric kettle) in rs. 4595. Now on 2-Jan-2012, I saw in internet there is no freebies with food processor. I called to customer care they said it is not showing in internet but you will get freebies but this time freebie will be birla 3 pc nonstick and electric kettle. After confirmation I have booked Inalsa food processor fiesta via order 2012-01-02-024513. Next day i.e. 3-Jan-2012 star cj update the price of food processor to 3595 with no freebie. I again call to customer care regarding this price change but they gave me assurance you will get freebies. Today (5-Jan-12) they delivered food processor with no freebie. I again call to customer care and was taken back their reaction I said because you have booked through internet so we can�t give you freebies. We shall give freebies when booked through customer care. I gave complete history but they are not ready to do anything. I told also I want to talk to your senior but they said all senior are busy. I feel so cheated. Looking for your help atleast get freebie or 1000 rs back.

I have written mail to STAR CJ HOD Bernice.pires@starcj.com and CEO paritosh.joshi@starcj.com. Today I got a call from Star CJ that you will get your gift within 5 days.

Please use above email id to solve your problem quickly.