I have recharged my tata docomo cellphone no. 8866737071 online from my hdfc debit card at 17th January 2012. I didnt get ant balance from tata docomo and my account balance deducted by 100,100,20,100,100 total 420rs from my hdfc account balance. Please check the issue and resolve it as soon as possible.

I have recharged my tata docomo cellphone no. 8090456741 online from my hdfc account through net banking at 16th January 2012. I didnt get ant balance from tata docomo and Rs200 was deducted from my hdfc account . Please check the issue and resolve it as soon as possible.

Sir,
I am writing this mail in order to bring into your notice the cheating I have suffered while recharging my mobile online.
On the 27th of january,I recharged my mobile No.8891722540(Kerala circle) with Rs.300 through the online portal tatadocomo.com.I gave my email id as kartik.d.champ@gmail.com. I made the payment through Netbanking using State Bank of Tranvancore netbanking.
After recharging,my account was immediately debited vide transaction no.IG88850960 transfer to 67104134178(details provided by my bank)
Though the said amount was deducted,my phone has not been recharged with the amount.Moreover,I did not get any mail on my id regarding the same.
This kind of cheating by Tata docomo is highly unacceptable.I called the customer care on the 27th evening and my complaint was recorded vide complaint no.9613319.However nothing has been done for my complaint till now.
I request you to kindly look into the matter urgently as such kind of cheating is not expected of Docomo.
A prompt action would also prevent me from taking any other severe action.

This is regarding my complaint I lodged with you regarding the failed transaction with Docomo online recharge.I was informed that by a phone call that I would be receiving the refund within 5 days starting from 28th of Jan.However,nothing has been credited to my account till now.I wonder why on earth is Docomo taking so long to refund my amount despite me producing all the documents.This is shameful on your part,more so when Docomo claims to be the most honest service provider in the telecom sector.
Please give a reasonable explanation for this delay and inconvenience caused to me.
Regards,
Dr.Kartik Kulshrestha.

Originally Posted by dr.kartik

Sir,
I am writing this mail in order to bring into your notice the cheating I have suffered while recharging my mobile online.
On the 27th of january,I recharged my mobile No.8891722540(Kerala circle) with Rs.300 through the online portal tatadocomo.com.I gave my email id as kartik.d.champ@gmail.com. I made the payment through Netbanking using State Bank of Tranvancore netbanking.
After recharging,my account was immediately debited vide transaction no.IG88850960 transfer to 67104134178(details provided by my bank)
Though the said amount was deducted,my phone has not been recharged with the amount.Moreover,I did not get any mail on my id regarding the same.
This kind of cheating by Tata docomo is highly unacceptable.I called the customer care on the 27th evening and my complaint was recorded vide complaint no.9613319.However nothing has been done for my complaint till now.
I request you to kindly look into the matter urgently as such kind of cheating is not expected of Docomo.
A prompt action would also prevent me from taking any other severe action.