I ordered a product 65815 Blue Designer EVA Slippers(4771)|Fb with order details

Order Number : 971040
Order Received: 1/23/2012 1:24:00 AM
Product : 65815 Blue Designer EVA Slippers(4771)|Fb
Total Amount : INR (Indian Rupees) 99

Billing Address : (As entered by the Customer)

room no.204, 18 aditya hostel opp. dutt mandir rajendranaar^^

Customer's Phone Number :
Customer's Mobile Number : 9770052289

they said to deliver the product within 7 days...
but i didnot recieved the product yet.
whn i contacted their customer care on 1st of feb.
the said it will b delivered in 2 days.
bt still i didnt recieved my product
and when i again contacted the customer care there was no response from their side

please help me out asap

palash patankar
9770052289
palash.patankar@gmail.com