I had placed an order with dell on 7th july 2010.
I chose dell because they were offering free bluetooth headset with the laptop.
I work from 9 to 7 and the only source to relax would be my laptop in which i had planned to watch movie and listen to songs.
Dell people had promised to deliver the laptop in 10 working days.
I didnt get any order in 10 days. i called the customer care, the person with whom i had talked regarding the laptop.
The person did not recieve my calls and customer care told it'll take another 7 days because bluetooth headset was not available.
I couldnt do anything.
I got my laptop delivered on 28th(nearly after a month)
and WITHOUT THE BLUETOOTH HEADSET.
I got a mail in which they said they are not able to give the bluetooth headset because of shortage and they have asked me either to choose a mouse or wait till SEPTEMBER end.
I've again n again mailed them but they dont reply.
This is not done, i feel so stressed. i chose dell only because they were providing me a free headset.
Please help me