Dear Sir,

I regret to inform you that I had given a consignment to Agarwal Packers & Movers, Chennai, TN on 11.06.2010 vide their GC No. 522893 to be delivered to my house at Bangalore but the same is delivered but unpacked for almost 3 weeks not.

Since, I had to use the house hold items I started to slowly unpack. There were 33 items packed at Chennai and 33 items delivered but unpacked as it is the Agarwal Packers and Movers responsibility to unpack after delivery. There was a Tanjore painting (5' X 3') (cost price of INR 21000) which I wanted to unpack and fix it but found it broken, later the 2nd box with some idols were broken in pieces as well, then, I stopped unpacking and called the company and that is where all the problems began. As of now I have only unpacked 3 boxes and this is the condition, hence, I didn't want to take any risk opening more therefore started calling the company personal to do the same for me so that they can be the witness, but, unfortunately none is taking my request.

After many efforts & trouble [I had to call the person (Amit at Bangalore office # 9379925661, Surender # 9379924621, Dushyant # 9620591322, Ramesh at Chennai office # 9841110193, Sourab # 9343255231; sent emails with photos of broken items with request for help but none attended so far.

I paid the packers Rs 1,000 tips after packing as they harrased me that it was a difficult job to pack and they deserv this amount, infact while packing they broke couple of cristal items at home in Chennai and I started to fight with them but they kept packing and handled my packages roughly including loading, unloading, the total cost for packing, loading, transport, deliver & unpack including insurance was INR 9310 Chq # 138380.

I really had to waste my time during office hours, late in the evenings etc to make calls but with no result and false promises.

I request you to kindly lodge a complaint against Agarwal Packers & Movers, and get me the compensation soon.

The contact information of Agarwal Packers & Movers, Chennai is as under:

Agarwal Packers & Movers
L-36, 2nd Floor, 21st Street Anna Nagar(East),
Chennai, Tamil Nadu 600102
044 26630379‎ – 044 26632402‎
09381051981‎ (Mobile)

I am looking forward to your help, support, justice and quick action in this matter.

Thanks.

From:
Arun Saligrama
64, F1, 3rd Crs, 2nd Main
Vinayaka Layout, Vijayanagar
Bangalore - 560079
India
Home : 91+ 080 23151587
email: arunsk1@yahoo.com

Hello all,
I just want to give one suggestion. Never go for the safe packers and movers. They are big fraud and thief. I just parceled bike from Delhi to Bangalore, first they charged less than others and promise me to deliver the bike into a one week. But sad part start after that. After week they showed their real color. When I called them after one week.It was a Wednesday. First they said, u r bike is still not in a town. I will call u tomorrow. They didn’t call. I called again on nest day. They said “it is in town, I will send u today only. “, But they didn’t and didn’t take care to inform me. Again I called on same day about the status. But no response. Same thing happened on Friday and Saturday. I was calling them continually but no response. They were not picking up the call. I was so worried about my bike. Finally, I sent a message with saying that, I am gonna do the police case on them. They only call after that and said I will send u today only. Still they lied. They said I will send on Monday morning without forgetting, so u wont miss u r office. But they came up on evening 7 o’clock with my half bike. Yes, here is the miserable part. They gave me my bike in a very pathetic condition. It was broke and screeched from all the side. Both side mirrors were missing. Side lights were totally gone. And I gave them my helmet to help the guy who came to pick the bike in Delhi. But in Bangalore they said and I haven't give any helmet to them, after some time they said, it was in very bad condition so they thrown it. And they were asking more money also because they it’s a Bangalore.

And of the day, I was very depressed and unhappy with their service. They stolen my helmet, my bikes mirror and totally broke my side lights. And delivery after 15 days.

So, guys, plz don’t go for the safe packers and movers. They really fraud and thief.