Dear Sir,

I wish to state the experience and the fraud experienced while dealing with Balaji Cargo Packers & Movers with its registered office at 1/9750A, Street No. 1E , West Gorkh
Park, Sahadra Delhi and Admin Office at 321, IIIrd Floor, Apsara Cinemea Complex, Delhi and the contact person Mr. Vinod Goel.
Owing to my transfer from Delhi to Tirupati, I was shifting my household goods
from Delhi to Tirupati. After much research and seemingly influenced by the colorful
brouchers which quoted respectable organizations as their client, I employed Balaji Cargo Packers & Movers for the shifting of my household goods from Delhi to Tirupati.
Mr Vinod told me that he will personally see the shifting and promised me the delivery
under seven days.He also asked me to pay the agreed price ie. Rs 30000/- in cash upfront
but when i said i would pay by cheque, he asked cheque in his name and not in the name of the company. The frustration and the feeling of being cheating started on the day itself
when the day of loading of goods came i.e. 29.05.2010 in Delhi. Two people came around
8 o'clock in the morning and started packing saying the truck will arrive at 12 which
arrived at 5 o'clock in the evening. And the truck which came was small truck and the space was not sufficient enough for loading of all my household goods. The way they loaded my goods, I was sure would break many of them.
I called Mr. Vinod about the condition and he said that he will take personal guarantee of the goods and will certainly deliver it on time(i.e within 7th june). When I again called him on 4th June, he said the goods were loaded on 3rd and will certainly reach on 9th. He was giving me 100% guarantee on that.( Later I learned that the goods were loaded from the Balaji go-down on 8th June and the truck proceeded from the destination on 9th. Mr. Vinod was lying all along and was giving fake assurances all the time). I again called him on 9th and asked about the goods and to my utter surprise he said it will reach on 11th and gave me the driver's number to contact.
i had a train on 12th June evening from tirupati and he again gave me 100% guarantee that it would be delivered on 12th June afternoon. When again the truck didn't reach, and when contacted he had the nerve to ask me to cancel the ticket and wait till the goods reached and if in my absence the lorry reach tirupati, he will not be responsible.(anyways he never felt himself responsible as he had the money and he never cared about the delivery). He caused me much agony and mental tension during this period.
Anyways i proceeded with my program and during I was away from tirupati , I constantly inquired about the delivery but the man kept telling me that it will be delivered tomorrow or day after tomorrow (giving me all this time his usual 100% plus guarantees)
Finally when I returned to tirupati on 19th, and the goods fortunately arrived on 20th June after exactly 22 days of its loading at Delhi( It took more than 3 times what the Balaji Cargo Packers & Movers had promised the time of delivery i.e 7 days).
The goods which when arrived were placed on heavy hadware machinery and most of the electronic items faced the serious danger of getting broken/damaged. Almost all the carton, sofa and suitcases were wet and this showed the irresponsible and careless manner in which Balaji Cargo Packers & Movers have planned to shift my household goods. The worst part is my invert-or battery worth Rs. 10000/- was missing and when confronted from Mr. Vinod he later told that he will ask the company to reimburse it and after that he is not picking up my phone.I have tried in vain many times and unsuccessfully waited but he never responded.Most likely they would have sold the battery thinking that the customer could do nothing about it. Also he refused the unpacking of the goods denying falsely that it was not agreed to do the unpacking where as in their brouchers its explicitly mentioned that they also do the unpacking(inclusive in the cost they charge).
This Balaji Cargo Packers & Movers, the way they have handled the shifting has caused me much mental tension to me and my family and resulted in loss of invert-or battery and damage of many electronic items including my computer. They are the most unprofessional and higly irresponsible Movers & Packers and rendering their services can only cause one frustration and loss. They are never going to deliver the goods on time and will charge hefty amount upfront.I am also planning to write to their establish clients cautioning about Balaji's irresponsible conduct and their untrustworthy service.

Shantanu Nandkeoliyar
88977-12320

Please be aware of:
Balaji Cargo Packers & Movers
Balaji Freight Carriers Pvt. Ltd.
Balaji Cargo Management Services

Hi all,
I hired Balaji Cargo Packers & Movers on 21st January, 2010 to keep my household for 8 months in their NCR warehouse as I had to USA on project. When I hired them their sales representative came to my place and showed me good photos for their warehouse so I put trust and contract with them for 8 months to maintain my household for 8 months.
After coming back from USA I asked them to shift my household from their facility to Ahmedabad @ my residence that time he charged me 17,000/- Rs incl. all and where I got around 12,000/Rs (incl. all) rate from other companies and Balaji wasn’t ready to release my stuff because I asked them to reduce rate so finally I had to pay them 17K and they sent my stuff to Ahmedabad but when I got my household in Ahmedabad it was broken and my A.C and Gas stove didn’t come, so I asked them to give me my A.C and Gas stove and then they said we don’t have it whatever you kept we have sent it to you. Even I kept my Bike over there when I got my Bike back it lock was broken and around 3k KM extra run. Even those buggers were not ready to listen my complains. Even I called so many times they started disconnecting my phones. Its my humble request if you’re thinking to give your valuables / household to this buggers pl. think twice/thrice before making any contract with them. I had very bad experience with Vinod Goel (Head of Balaji) their offices are located on below address.

Delhi Office ( Regd. )
Balaji House, 1/9750A, Street No. 1E,
West Gorakh Park, Shahdara, Delhi - 110032 (India)

Admin Office
321, IIIrd Floor, Apsara Cinema Complex,
Delhi U.P. Border, P.O. Chikamberpur, Ghaziabad -201006 (India)

Branch Office
BG-354, Sanjay Gandhi Transport Nagar,
Delhi - 110042 (India)

Best regards,
Chirag Sheth
M) +91 9717400776