Hi
I have sent my debit card of icici bank through Trackon courier on 18 th of Nov. 2010 from sarita vihar , new Delhi office to jaipur the courier No. is 214832570 and they committed me that it will be delivered by 20th of Nov. but when the courier did not delivered even on 21 (Sunday) than i went to their office on 22 Nov (Monday) to inquire about the courier but the person over their told me that it will be delivered by tomorrow(means on 23 Nov) and today after calling them many times in evening they informed me that courier was lost in transit and they don't have any information about that , immediately after getting this information i blocked my debit card.
Now i come to know that my Debit card is being used by some person on 20th Nov and 22 Nov. 2010, and make a purchase of more than 5100 Rs , Now please help me regarding this issue. Its totally mistake and irresponsibly behavior of Trackon courier pvt ltd
Kindly update me what i can do next to get my money back
Thank You
Regards
Haneet Kaushal
9990223740




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