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Deepak Flowers/Flower Delivery

This is a discussion on Deepak Flowers/Flower Delivery within the Couriers, Post office, Movers and packers complaints forums, part of the Consumer Forums category; I have placed an order with Deepak Flowers for my parents (order number:Order_197) . I used their online portal and ...

  1. #1
    Unregistered
    Guest

    Angry Deepak Flowers/Flower Delivery

    I have placed an order with Deepak Flowers for my parents (order number:Order_197) . I used their online portal and paid online.

    Delivery was supposed to reach between 7:00 to 9:00 am on 14th Feb 2011.

    I have paid extra for the preferential timings.They charge INR99 for delivery between 7:00a.m to 9:00a.m.

    But no delivery was made on 14th.

    Even after calling 5-7 times to their help line number, I did not receive any delivery status.

    I have mailed the company 3 times to all the stakeholders (service@ccavenue.com,deepak@deepakflowers.in,
    shovit@deepakflowers.in, umank@deepakflowers.in,amit@deepakflowers.in), but nobody had the decency to reply to my mails.

    I wanted my money to be refunded, but the company don't reply mails and are rude on phone.

    I am really disappointed with the service.

    Request you to cancel my order and refund my money.

  2. #2
    deepakflowerist@gmail.com
    Guest

    Default refund monery back

    Deepak flowers money back this costomer
    costomer a/c money back
    450/- tansfer bank a/c................................................. .................................................. .................................................. .................................................. .................................................. .................................................. .................................................. .................................................. .................................................. .................................................. .................................................. .................................................. .................................................. .......thanks
    Quote Originally Posted by Unregistered View Post
    I have placed an order with Deepak Flowers for my parents (order number:Order_197) . I used their online portal and paid online.

    Delivery was supposed to reach between 7:00 to 9:00 am on 14th Feb 2011.

    I have paid extra for the preferential timings.They charge INR99 for delivery between 7:00a.m to 9:00a.m.

    But no delivery was made on 14th.

    Even after calling 5-7 times to their help line number, I did not receive any delivery status.

    I have mailed the company 3 times to all the stakeholders (service@ccavenue.com,deepak@deepakflowers.in,
    shovit@deepakflowers.in, umank@deepakflowers.in,amit@deepakflowers.in), but nobody had the decency to reply to my mails.

    I wanted my money to be refunded, but the company don't reply mails and are rude on phone.

    I am really disappointed with the service.

    Request you to cancel my order and refund my money.

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