Dear Sir,
I sent a letter containing important documents from Gandhidham, Gujarat for Chandigarh through "The Professional Couriers" (Receipt no 754550 dated 29 May 10 and C No is 547) on 29 May 10.
When till 04 Jun 10 it was not delivered I started to get worried and that is when i started tracking it and interacting with the company.
I was given excuses that wrong address had been given; then no one was at home (both incorrect). Finally iwas told that they had insufficient staff.
After a whole days of chasing, emailing, my relatives personally going to their office at Chandigarh, it was delivered after 7 PM on 05 Jun 10.
As a result of this
1. I have been subjected to a lot of mental tension and anguish.
2. Monetary effects of late delivery of the documents contained therein
3. Loss of trust to whom they were to be delivered.
I want that the concerned be taken to task for the above.
Rajiv Katoch
09979884290




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