I had dispatched SPEED POST article no *EU478602826IN*
* containing a very important letter to " Jan suchna adhikari SCERT UP
Lucknow " on *14 Jan 12* at 13:03 hrs . after reaching Lucknow there is no
track of the article on indiapost website since 16 jan12 03:19:22 . the website says
that the bag was dispatched to New Hyderabad PO which is within Lucknow and
for more than eight days there is no tracking information updation on indiapost website.

further there is no response form " cpmg_up@indiapost.gov.in " ,"gpolucknow@gmail.com" and "spc.agra@indiapost.gov.in" these are the addresses given on site for complaint
Further the online customer complaint webportal at "http://www.indiapost.gov.in/CCC/" is fake because it does not let you login with out user name and also does not suggest how to get a user name by registration. resulting in no customer being able to register online complaint and forced to follow long time consuming channel which too is unresponsive . thus overall the citizens charter given at " http://www.indiapost.gov.in/CitizensCharter.html" is balatantlly flauted and mis informing to public in general.