I had transported my car INdica from Vizag to Delhi through Agarwal movers and packers (consignment no. GC4076522). They had promised delivery within 7 days. However after 10 days there was no communication from their side. After innumerable tellephone calls I did not get a positive reply as regards the whereabouts of the car. It was reluctantly accepted by the Company that they had damaged the car while transport. The Company was not even apologetic for non-delivery of the car and damage caused to the car. Their representatives in Vizag and delhi also stopped receiving my calls. Again after innumerable number of calls they were reticent as to what action they have taken towards early repair and delivery of the car.
I want to file a complaint with the consumer forum and ask the compant to pay damages for late delivery, damage to the car and inconvenience caused.
Please advice.




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