Dear sir/ madam,
I am an extermely frustated customer. My PAN card had been despatched by NSDL on 27/05/2010 through Overnite Express Limited courier service vide airway bill no.454293901.
The company's website showed it was despatched from Mumbai for Kolkata on 30/05/2010.and the status is same till date.
Even their own employees could not tell me the whereabouts of the consignment when i made repeated phone calls to their Kolkata office.
Repeated attempts to lodge a compaint in their website failed.
Finally I received my PAN card on 11/06/10. The deliverer could not give me any explanation for the delay in delivery.
I would like to lodge a compaint against the Overnite Express Limited Courier company for this delay.
Dr Debapriya Kumar, MBBS.




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