Last week (24 May,2010), myself & my husband deposited a substantial amount of Rs.4500/- approximately & got registered for dabba delivery with "Golden Tiffins" for 20 days.We got pretty disgusted with their quality of food & decided to stop delivery after 28 May,2010. Having taken deliveries from 24-28 May(Mon-Fri), my husband called up (emailed) Mr.Pradeep Sood propreitor, on 29 May'2010 & requested not to send dabbas from 31 May onwards further requesting for the reimbursement of the remaining 15 meals.Pradeep Sood insisted we should continue in spite of his bad service & quality to which we said "NO".During that week,there were also a few instances when he even misbehaved with me over phone insulting & humiliating me, a 30plus married lady !
Nevertheless, dabba delivery continues even after repeated requests to stop..I guess he is doing this deliberately just to harass both of us may be because he does not intend to refund back our money.
We thereby seek your earnest help to get us our rightful reimbursement from this very cunning & shrewd man.His number is 99675 76300 (which he never picks up!).
-S.Mukherjee

Hi

I wanted this service in Thane, when I created account on their site, and selected the type of meal, immediately I was asked to make payment and was notified that I will be contacted, I made my payment online to their account
No communication from them, I had to ask when will I get service, then they tell me, they do not deliver in Thane, and NOW THEY NOT WORRIED ABOUT RETURNING MY PAYMENT TOO, I AM CALLING THEM LIKE MAD, THEY HAVE NO WORRIES, HOPELESS UTTER WORST SERVICE, NO MANAGEMENT !!!
NO MANNERS!! NO BUSINESS ETIQUETTES!!

My name is Neville from Andheri East, I had send a cheque of Rs 720=00 for 12 meals in favour of GOLDEN TIFFINS on 12th June 2010. The cheque got cleared on 19th June 2010 I called Mr. Pradeep, the Proprietor on 22nd June asking him when he will start the tiffin service for which I got a reply that the cheque has not got cleared. I appeal to people to stay away from such crooks. iTS A ONE OF A KIND A PONZI SCHEME WHERE you dont get your money back. I appeal to all mumbaikers to stay away from such fraudsters.
I have taken the photcopy of the cheque and my pass book which reflects the amount debited from my account. If anybody wants to confirm the same he can write to me at nevillesd@hotmail.com or call me on 9820618847 and I will arrange to send the photocopy. I have been thugged I dont want others to get thugged

Hello Sir,
My name is Neville and even I am thugged by Mr. Pradeep of GOLDEN TIFFINS. Is there a way to stop this thug from doing the fraud.
Neville
nevillesd@hotmail.com

My name is Neville from Andheri East, I had send a cheque of Rs 720=00 for 12 meals in favour of GOLDEN TIFFINS on 12th June 2010. The cheque got cleared on 19th June 2010. I called Mr. Pradeep, the Proprietor on 22nd June asking him when he will start the tiffin service for which I got a reply that the cheque has not got cleared. I appeal to people to stay away from such crooks. iTS A ONE OF A KIND A PONZI SCHEME WHERE you dont get your money back. I appeal to all mumbaikers to stay away from such fraudsters.
I have taken the photcopy of the cheque and my pass book which reflects the amount debited from my account. If anybody wants to confirm the same he can write to me at nevillesd@hotmail.com or call me on 9820618847 and I will arrange to send the photocopy. I have been thugged I dont want others to get thugged

We are happy to report that all the complaints here have been resolved to mutual satisfaction.

Being a tiffin service provider serving hundreds of people there is sometimes a delay in communication and we try our best to keep on improving our systems and customer service processes.

We apologize for any inconvenience caused and thank you for your support and patronage.

-Golden Tiffins Management

We are happy to report that all the complaints here have been resolved to mutual satisfaction.

Being a tiffin service provider serving hundreds of people there is sometimes a delay in communication and we try our best to keep on improving our systems and customer service processes.

We take all customer service issues seriously and apologize for any inconvenience caused.

Thank you for your continued support and patronage.

-Golden Tiffins Management

I ordered the tiffin after making a payment of Rs 850 on 23rd July 2010. But i never got any tiffin delivered which they donot have an answer for. When I asked for a refund I got a reply that they have some agreement wil the Dabbawalas & they will return the amount after 45 days. Till date I have not received any response whatsoever. I dont understand why have they mentioned the contact number when noone bothers to answers. Please get in touch with me for a soultion on 9820786802.

Nikunj Shah

I ordered the tiffin after making a payment of Rs 850 on 23rd July 2010. But i never got any tiffin delivered which they donot have an answer for. When I asked for a refund I got a reply that they have some agreement wil the Dabbawalas & they will return the amount after 45 days. Till date I have not received any response whatsoever. I dont understand why have they mentioned the contact number when noone bothers to answers. Please get in touch with me for a soultion on 9820786803.

Nikunj Shah

Although I have registered and made my payment to Golden Tiffins, I have yet to recieve a single serving or even an acknowledgement of payment (though bank confirms the transaction!). Repeated calls to "Mr. Pradeep Sood" on number 9987274527 go unanswered. Amounts to consumer fraud. Next course of action should be police complaint or consumer court!!!