We bought lot of furniture from housefull international and we were given date of 4th May 2011 on the delivery chalan but till now we haven't heard anything from them. We called the store of Housefull international, Mega Mall, Andheri, multiple times but everytime we were told that our cheque isn't clear in their system. But I can see that the cheque amount is debited from my account on 30th April itself. Whenever we call them, they ask us to wait for someone's call in next 10 minutes and nobody reverts back. On the delivery chalan, in the term and conditions, it's clearly mentioned that the customer would be informed well in advance if the delivery date is rescheduled but we have never got a single call from either the store or the warehouse. I would like to cancel my order now and get my money back as it's huge amount. We are highly dissatisfied with the customer service and we fear we will be cheated in future too with poor server and poor quality of furniture. Please help us.
Thanks.




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