I had purchased a bookshelf from abani arts/ anand arts high court road, near ghoomer tourist bunglow, Jodhpur. I had customised it with brass jali and given them exact size that i wanted. They promised to make this in sheesham wood and give me a high quality product.

But they made it in wrong size, then offered to refund our money, then stopped replying to e mails and phone calls. finally offered to ship it to us at discounted rates. Although we bore the freight also and finally all was ok.

till we discovered that there was borer in the cabinet and the entire cabinet was infested with pests.

This utterly shocking, what was promised in sheesham was made in some soft wood which should not be used for furniture.

Now they refuse to even talk, keep misguiding us.

Is there anybody listening, what should I do now, these online transactions are cheatings.

Somebody help me!

In July 2011, I contacted Anand Arts after seeing add on Quikr. He was in continuous touch till we had a deal on Dining table set and Dining Cabinet. It was decided that he will use Seesham wood.

With lot of hopes we were waiting for the furniture to arrive; unfortunately when it was delivered through TNT courier material was damaged.

After opening the package to our surprise the all the material was fake. The quality was pathetic; he has used some cheaper wood and very bad finish. TNT courier is not ready to take any ownership on the damage materials. Anand Arts person Mr. Anurag is not responding my calls. I have paid 50 % advance amount and I have got very low quality product; not even worth of my advance amount.

I request all buyers who are in touch with Anand Arts; please cancel your orders and never deal with company. Please black list this company on all sites immediately. I am planning to go to consumer court and Police to give compliant on Anand Arts. Not sure whether I will get my money back. I am not using his table; still kept aside.

Please help if anyone knows how to get this sorted out.