Hi
I am a doctor by profession and was referred to Health Sanctuary by a doctor colleague, so I joined for 10 Kg weight loss and 8 inches loss from the naval and paid Rs. 15000/-on 5 june 2011. I took 8-10 sessions and realized that there is no change in anything ,on my complaint about that they said for some people it take longer and they will change the procedure. Now almost half sessions are completed and there was no change, I asked them to refund my money as I lost all the hope that their procedures will ever work, at least the remaining money for the sessions which I did not take and gave a letter for that . For that they said the matter is transferred to the corporate house and they will inform me of the decision by phone. I myself called their corporate house but they are not taking the call. They put down the receiver on hearing my name or says the concerned person is not available. Noida people says that the money will not be refunded and I can take the beauty packages for the same cost for my wife. I think that too will be ineffective as was in my case. I don’t know what will make them talk to me and resolve the matter favorably, or it is their policy not to talk to anybody who asks refund.