Dear sir/madam,

Sub: Non issuance of second cylinder by AADHI BHARAT GAS AGENCY, Chennai (Thiruvanmiyur)

At the time of taking connection from Bharat Gas agency, I got single cylinder. My consumer no. is 10737 (in the name of Nalini S). I have been trying hard to get second cylinder by approaching the AADHI
BHARAT GAS AGENCY, Chennai (Thiruvanmiyur) but in vain (at least once in every three months). Its been almost 2 years now pursuing them. Each time, they say that issuance of 2nd cylinder is stopped till further notice. Today (31-07-2010) the response received from the agency personnel was very harsh and that is the motive for me raise this issue with consumer court.

May I know whether such a rule exist in reality or not?

Also, if such a rule exist, then they should send the refill cylinder on the same day the booking is made. But this is not happening and it takes 7-9 days for them to send the refill cylinder. This too after repetitive reminders and waiting for the delivery boy by taking leaves and permissions.

Kindly look into this matter. Its really difficult for working women if cooking gas is not available for 1 week at a stretch.

Regards,
Nalini S