We loged a complain on 26th june 2010 su kam invertor cutomer care it is free of cost service because our battery is in gureentee period. but no body has been attend the complain.
I had call 5 times not geeting positive responce every time they said we send this in escalation but no attend the complain. wht should we do???????????????

Originally Posted by Unregistered

We loged a complain on 26th june 2010 su kam invertor cutomer care it is free of cost service because our battery is in gureentee period. but no body has been attend the complain.
I had call 5 times not geeting positive responce every time they said we send this in escalation but no attend the complain. wht should we do???????????????

Dear customer,

We are extremely sorry that you have been inconvenienced through a Su-kam product. However, we pride ourselves on prompt and effective customer service. Please provide us with your name, contact number and address. Please give us the complaint number and date as well and we assure you to look into the matter at the earliest. Mail us at custserv@su-kam.com, We would do our best to resolve your grievance at the earliest.
Hoping to hear from you soon.

Su-kam Executive
custserv@su-kam.com

Originally Posted by Unregistered

We loged a complain on 26th june 2010 su kam invertor cutomer care it is free of cost service because our battery is in gureentee period. but no body has been attend the complain.
I had call 5 times not geeting positive responce every time they said we send this in escalation but no attend the complain. wht should we do???????????????

Dear customer,

We haven’t heard back from you as yet. We again kindly request you to provide us with your name, contact number and address along with complaint number and date. Mail us at custserv@su-kam.com.We would look into the matter immediately and get it resolved as soon as possible. We care for our customers and want to provide the best services to them.

Su-kam Executive
custserv@su-kam.com