i had recharged Bsnl topup recharged Rs. 50 on 30-1-2012 on my prepaid mobile No 9469460330 Rs. Rupees 50 is debited from my Sbi account but i had not received the top up money on my mobile. i called Bsnl Customer care several times but they don't answered my complaint. When I reads the top up transactions on bsnl website:-

Transaction I.D :- TXT3001201205444

Receipt No. 88890637766

Status of Transaction:- Refund Initiated