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Caution: Poorvika Mobile,Vijaynagar, Velachery, Chennai

This is a discussion on Caution: Poorvika Mobile,Vijaynagar, Velachery, Chennai within the Telecom forums, part of the Consumer Forums category; Dear All, This is a caution to all who shop at Poorvika Mobile at Vijaynagar, Velachery, Chennai. I lost my ...

     
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  #1  
Old 08-14-2010, 07:39 PM
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Thumbs down Caution: Poorvika Mobile,Vijaynagar, Velachery, Chennai

Dear All,

This is a caution to all who shop at Poorvika Mobile at Vijaynagar, Velachery, Chennai.
I lost my Blackberry charger and went to this shop to purchase one.
The sales guy gave me one and said it will cost me 550 rupees.
I purchased it and paid for using my debit card.
Just out of curiosity, I went to the bypass road mobile shop(new simple city, near Tital eye+) and asked how much would the same charger cost me.
The guy said 300 rupees. I was a bit shocked and went back to Poorvika to return the charger.
They were not willing to take it back.
They started justifying the price saying it was original, and sourced it through the "right channel" etc.
The guy was also saying that I have signed the debit card slip and so I cannot do anything (when I said I will talk to the bank to stop the txn - which is useless and not feasible anyways).

I am sharing this as a hard lesson that might help my fellow citizens.The amount is small but still I feel that this shop wala did not behave in a fair manner.

Thanks,
Rahul Malhotra.
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Old 01-15-2011, 07:12 AM
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Default It happens in all branded mobile showroom.

I don't think they are cheating, it happens in all branded showroom, but one thing you can be sure is that product is genuine one in such branded showrooms and it comes with such cost. No where the paid product is taken back.
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Old 02-28-2011, 07:09 PM
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Thumbs up I don agree you malhotra

I fully disgaree what MR.Malhotra comment here/

I am the regular customer of Poorvika since 2006.

Almost i bought 12 mobiles till now i didnt face any problem by means of Price service and customer care.

I am really enjoy their servic and the dignity of the well trained employees.
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