sir i am customer of tata indicom telecommunication and from last four days i am asking to the customer care executive that what is my call rates for the STD because my call rate for the STD was very high due to this I was paying so much amout for 1 minutes, but instead of telling me the call rates they ask me speak their senior. After transfering the call to their senior they did not entertained me for long time daily, and continuously i used to pay my extra money for STD calls because it is mandatory to call to my relative. sir they have misguide me for 3 days and due to this i have to pay lots of money. After 3 days they tell me the reason for the same. Please take the necessary action against them its a humble request.

Originally Posted by mahesh920917

sir i am customer of tata indicom telecommunication and from last four days i am asking to the customer care executive that what is my call rates for the STD because my call rate for the STD was very high due to this I was paying so much amout for 1 minutes, but instead of telling me the call rates they ask me speak their senior. After transfering the call to their senior they did not entertained me for long time daily, and continuously i used to pay my extra money for STD calls because it is mandatory to call to my relative. sir they have misguide me for 3 days and due to this i have to pay lots of money. After 3 days they tell me the reason for the same. Please take the necessary action against them its a humble request.

Dear Mr. Mahesh,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata connection details, e-mail id or your alternate contact number which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.