Hi

I have submitted document on 12th Aug 2011 for number portability, till a date there in no progress according to TRAI it takem max 15 days for portability

As per request I have submitted the photo and new UPC code on 15th oct 2011, then I called to customer care on 18th Oct for same they told within 48 hrs number will get activate but till today 21st Oct 2011 (72 hrs from call ) there is no response from your side .



Thanks and Regards
__________________________________________________ _____________________
Sachin Patil

From: Patil, Sachin
Sent: Tuesday, October 18, 2011 1:56 PM
To: 'Corporate Assist'
Cc: sachinapatil@gmail.com
Subject: RE: Number portability for new no 9320728975

Hello could you please update the status.
As it’s been long time even after submitting the photo and portability no to New Panvel Vodafone Store.

Thanks and Regards
__________________________________________________ _____________________
Sachin Patil


From: Corporate Assist [mailto:Corporate.Assist@vodafone.com]
Sent: Friday, October 07, 2011 5:20 PM
To: Patil, Sachin
Cc: sachinapatil@gmail.com
Subject: Number portability for new no 9320728975







Dear Mr. Patil,

Thank you for your email dated 29/09/11, regarding Vodafone mobile number 9320728975.

Further to our conversation, we confirm that once the photograph and the new UPC code is submiited at the Voadone store, the above mentioned Vodafone mobile number will be ported in to Vodafone wthin 7 working days.

In case you need further assistance, please do call or email us. We’ll do our best to help you.

Happy to help,

Sanyami Sachdev
Vodafone Care
Contact numbers
For Enquiries: 111 or +91-9820098200
For Complaints / Requests: 198 (toll free)
Fax number: +91-22-66661200
E-mail: corporate.assist@vodafone.com
Website: Online Recharge|Prepaid, Postpaid Mobile Services|Callertunes|Vodafone India





From: Patil, Sachin [mailto:sachin.e.patil@capgemini.com]
Sent: Thursday, September 29, 2011 9:27 AM
To: Corporate Assist (MUM-NE)
Cc: sachinapatil@gmail.com; SAGAR SHAHASANE (MUM-NE)
Subject: Number portability for new no 9320728975

To,
Higher department of Vodafone,
Mumbai.

Sub: - Number portability for new no 9320728975

I have requested for number portability of my reliance no to Vodafone postpaid corporate connection (Talk plan: - VG_MU_MV_Capgemini_149) for the same I have submitted the documents on date 12th Aug 2011 at New Panvel Vodafone store, Till a date there is no progress nor any intimation from you for number portability.

Kindly update me status ASAP




Thanks and Regards
__________________________________________________ _____________________
Sachin Patil

Hi Sachin,

We regret the inconvenience caused to you. We are working on the issue and will get back to you within 48 hours. Kindly email us at vodafonecare.mum@vodafone.com for any further assistance or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Mumbai