i had already send my complaint to reliance customercare,but no action was taken by them.i have seding the same complaint (as below).
Dear Sir/Mam

My self vijay middha from sirsa (haryana).i m using u r GSM sim having no 901733215 from last more than 5 years.
but know i wanna to port this no to other operator.but u r customer care
executives mis leading me from 25/10/11.i had already applied for two
times for porting my no.but no response was received frm u r side.and
also from last 1-2 month u r care no *333 not connected by my no.&
finally know u r customer care floor supervisor Mr Anil/ Archana will
mis guided me.n after that other one supervisor Mr.Mahavir says that my
id submitted to u is FAKE.it was very shocking to me .bcoz from last 5
years when i was using u r network,till that no body ask me for id.&
as i wanna to leave u r network,then why u harrashing me mentally.from
last 1 month m mentally harashed by u r network n also my professional
life is also effected from this.


pls look into the matter.i m waiting for u r response.


vijay middha
9729123231

You dont need to do anything with your operator do following things for porting
!) send a msg for port no to 1900 as follows
PORT <your Mobile Number>
you will receive your uniqe porting code (sms charges apply )
2) Visit nearest outlet of the new opertor to which you want to port (they will tell you all details )
3) Submit Address & Id proof documents, self-attested photo and last bill copy of postpaid connection (if applicable) along-with filled MNP form and Customer Agreement Form.
4) You will receive an SMS on your old/existing operator’s SIM (existing connection) intimating about the porting date and time, i.e. the date and approximate time till when you can continue to use your existing operator’s SIM card.

5)There will be (time waries operator to operator ) no service period’ which will begin after the porting time as given above. The ‘no service period’ will be between 12 midnight to 5 am during which your mobile service will not be active on any SIM. All efforts will be made to ensure that this ‘no service period’ causes minimum inconvenience to you.

6)After the ‘no service period’, you can replace your existing operator’s SIM card with the new operators SIM card in your handset.