I have been an customer of Tata Indicom no. 9212695222. Two of my friends and me had taken the Tata Indicom postpaid connection. But when we received the bill for the month of August 2011, wrong billing was done and the bill amount was much higher then what we had used. We repeatedly asked the concerned Tata people that to check our bill, but they never did so and rather kept on adding to our bill the 'so called' rental amount. When we took the connection the rental we opted for was 150rs.& we totally stopped the using the Tata indicom connection.Later they converted the rental to 323rs which was totally out of the world inspite of we not using the connection any longer. And moreover these Tata people keep on calling every now & then at odd hours, creating disturbance, nuisance & harassment.

What should be our course of action now? We are really fed up with this continuous disturbance. Please help.

Originally Posted by Lopamudra

I have been an customer of Tata Indicom no. 9212695222. Two of my friends and me had taken the Tata Indicom postpaid connection. But when we received the bill for the month of August 2011, wrong billing was done and the bill amount was much higher then what we had used. We repeatedly asked the concerned Tata people that to check our bill, but they never did so and rather kept on adding to our bill the 'so called' rental amount. When we took the connection the rental we opted for was 150rs.& we totally stopped the using the Tata indicom connection.Later they converted the rental to 323rs which was totally out of the world inspite of we not using the connection any longer. And moreover these Tata people keep on calling every now & then at odd hours, creating disturbance, nuisance & harassment.

What should be our course of action now? We are really fed up with this continuous disturbance. Please help.

Dear Mr. Lopamudra,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, your complaint has been registered vide docket number 291505173. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.

For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.

Originally Posted by TataIndicom

Dear Mr. Lopamudra,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, your complaint has been registered vide docket number 291505173. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.

For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.

Dear Mr. Lopamudra,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, as per your complaint bearing vide docket number 291505173 regarding the wrong billing our concerned team tried to contact you on the given alternate number but unable to establish the contact. Hence, we request you to kindly provide us your other alternate number, which will assist us in doing the needful.
For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.