on 30th january i could not send messages from 12 pm so i called up the customer care ,they told me that i've used up all my 200 messages which was not true because i sent only 2 messages exactly to just one number but vodafone customer care "executive" told me that they would not help me with it.

Hello Janhavi,

Thanks for writing in to us with your concern. Please share your contact number with us here Vodafone India - Complaints - Requests - Enquires so that we may be able to address your concern better.

Kind Regards,
Vodafone Customer Care