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Vodafone - Number portability

This is a discussion on Vodafone - Number portability within the Telecom forums, part of the Consumer Forums category; I am a Idea user few days back i opted for number portability and want to have Vodafone service so ...

  1. #1
    Junior Member
    Join Date
    Jan 2012
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    New Delhi
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    Angry Vodafone - Number portability

    I am a Idea user few days back i opted for number portability and want to have Vodafone service so i contacted them, a person from Vodafone come to me and collected required fee and documents from me and told me that i will get vodafone service in a week, but that does not happen so i move to Vodafone store (Lajpat nagar, Delhi). they told me that due to some reason i didn't get their service and they offer me their service again but this time again they charged me for that and told me that i will get my earlier deposited money in form of cheque within 25 days(as it was Super cc Case) but that does not happen i didn't get the refunded amount as well as their service (which they offer i.e 2nd offer). After 25 days i move to their office Vodafone Store (Lajpat Nagar, Delhi) , but this time they were not paying any attention to my case and they were asking me to come again tomorrow i did the same. Next day when i ask them where is my cheque they asked me to come after a week when i rise an objection for this and told them that i will move to consumer court, they told me you can go anywhere. they were so ridiculous that i left store with no hope. Although i am planing to make a police complain regarding this.
    Staff at Lajpat nagar store are too harsh and Vodafone is a cheater company

  2. #2
    Senior Member
    Join Date
    Dec 2009
    Posts
    1,753

    Default

    Hello Shamsazad,

    Thanks for writing to us with your concern. We are sorry for the inconvenience faced. Please share your number with us at Vodafone India - Complaints - Requests - Enquires so that we may assist you better. For any other assistance you can call us on 198.

    Regards,
    Vodafone Customer Care

  3. #3
    Junior Member
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    Jan 2012
    Location
    New Delhi
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    2

    Angry Still waiting for my problem to be resolve

    Quote Originally Posted by VodafoneIndia View Post
    Hello Shamsazad,

    Thanks for writing to us with your concern. We are sorry for the inconvenience faced. Please share your number with us at Vodafone India - Complaints - Requests - Enquires so that we may assist you better. For any other assistance you can call us on 198.

    Regards,
    Vodafone Customer Care
    As the url provided by You is asking for vodafone number, but i don't have a vodafone number so i register my complain with idea number , I don't know Why company like Vodafone is not paying attention to customer, it may be either that Vodafone is assumed itself to be the best or It may be that they don't need any more customer in their circle.

    Hope u understand my problem and will short it out soon

    ----Shams Azad
    +91-9911819019(idea sim)

  4. #4
    Senior Member
    Join Date
    Nov 2010
    Posts
    1,481

    Default Reply to your complaint

    Quote Originally Posted by shamsazad View Post
    As the url provided by You is asking for vodafone number, but i don't have a vodafone number so i register my complain with idea number , I don't know Why company like Vodafone is not paying attention to customer, it may be either that Vodafone is assumed itself to be the best or It may be that they don't need any more customer in their circle.

    Hope u understand my problem and will short it out soon

    ----Shams Azad
    +91-9911819019(idea sim)


    Dear Sir,

    We regret to confirm you that we have not received any request for port out against your Idea connection. Thus we request you to kindly resend the sms PORT<SPACE>Mobile Number to 1900 (Rs.1/SMS) for process your request for MNP.

    Regards,
    Ideacellular

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