Dear Madam / Sir,

I have given application for new airtel broadband connection, its been almost one & half month. One of the airtel executive informed me that, we cannot make any further action for that particular area due to some network issues. So immediately i have sent request for refund. Till the date i have given the request i have called approximately 10 times customer care number. Executive people promised to refund the amount & keep on promising one & other.They told they'l take complaint & take immediate action. But when today i called customer care number, he was like there is no complaint about this issue. Then i realised that all executive i have spoken in these past days they haven't given a single complaint, they just promised & igored. Even they said cheque has been dispatched from airtel unit, that too 3 times in 3 months. I have not recieved till now! I dont understand what the hell they are doing!

Application TBLR No. : 276333
Paid Amount For Broadband Connection: 730/-
Application Candidate Name: Sadashiv A. P. Shetty
Complaint 1 (For Connection) : 3031770
Complaint 2 (For Connection) : 3087178
Complaint 3 (For Refund) : 4755572
Complaint 4 (For Refund) : 5553886
Complaint 5 (For Refund) : 194550
Complaint 6 (For Refund) : 7377502
My Contact No.: +91 97432 23998

Regards
Sahas Alva

Refundable Address:
Sahas Alva

IdeaNow Advertising
#13, 2nd Floor, Viswanath Rao Road
1st Cross, Madhavanagar, Near Jain Temple
Bangalore - 560 001
Ph: 080-41518397, Fax: 080-41131654
Mob: 9743223998

Hi Consumer Court Members,

I have got Airtel connection for broadband in G.M.Playa, Bangalore and I wanted to shift for new house in Jagadishnagar Banaglore, So I requested for the transfer for my existing connection, On 3-09-2011 Airtel took 1 month to respond, Finally one Airtel agent came and informed me that Airtel will not provide the old transfer immediately, If you want get the connection get new connection, As these agents work for commission, Alright for the frustrated mind to get connection I thought I needlessly need to go for new connection to get connection quickly. It made matter WORSE.

Till now I haven't got connection, The Airtel agent Sunil took 1000 Rs as a deposit and never showed up or reposnded to my calls, I have given many calls to call center, They just give same reply everytime, That they are sorry they will give connection.

I think, Airtel must go with a TAG LINE, "WE'RE SORRY WE ARE WORST SERVICE PROVIDER EVER"

I wrote mails to NODAL office, He also just sends a template sorry mails, Nothing else?

I wanted refund for the deposit still they are not responding, Why the Airtel giving internet service with such a pathetic customer service?

I have gone through such a mental harassment because of this, Hope the consumer court will give justice regarding the same.


Complaint Numbers :
6235170 >> Transfer of connection
6290768 >> Transfer of connection
6335356 >> New connection
6520122 >> New connection Refund
7657564 >> New connection Refund
7657378 >> New connection Refund


DON'T EVER BUY AIRTEL PRODUCTS Its After sales service is pathetic and make customer run behind them!


Manjunath

last 2-3 days i regulasrly contact with your customer care exucutive for refund of money which is deducted by you in shape of love chat. now i request you to refund my money. i am staff of my company there is no time to talk any body then how can use love chat.

last 2-3 days i regularly contact with your customer care executive for refund of money which is deducted by you in shape of love chat. now i request you to refund my money. i am staff of my company there is no time to talk any body then how can use love chat.