To,
Tata Photon
Customer Care Department,
Ref: - Tata Photon No. 9268560379
Sub: - Complaint against unnecessary harassment & poor services.
(Complaint No. 247249197 dt. 18-12-10, 247313675 d 19-12-10, 248978245 dt. 03-01-11, 249294473 dt. 05-01-11)
Dear Service Provider,
I regret to inform you that every time without any proper rectification customer complaint closed and on complaint of again for the same problem get new complaint no.
Please note that your department has not rectify my any complaint about the poor service & photon device is working for MP3 player, FM Player, Recording, on tata photon no. even lots of complaint’s made to your department by mail as well as by call also but nothing have been done at your end.
Even from day one i making complaint to your department and its mine 12th complaint but till now not resolved the same.
From last 7 days day i am following to your employee Binish on M. No. 9650231842 & 9250067960 and every day he assured to reach at my office or residence address with next 1 hour but 4 days has gone but don’t know where he is and when he will come and when ever I am calling to him, every time new day and time he is giving me.
Today, (dt. 07-01-10) again in the morning time he gave me time for 7.30 p.m. to reach my home but when he don’t came again i called up and he said now he is saket and will reach in next 15-20 minutes but now 2 days has gone and he don’t come. It’s now too much.
If you are not able to provide any good service then please take back this photon device and refund my money within next 3 days.
You can’t make mental harassment & provide any bad service to any customer without any reason as per consumer protection act, 1986.
Kindly rectify the problems or else refund the amount with interest without any delay by or before 3 day.
Regards,
Harish Chander Uniyal
M. No. 9810254717
Tata Photon+ No. 9268560379




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