I purchased a mobile from naaptol.com my order no. was 222704 which was delivered to me after 10 days of my order in that there was 9 free gifts but when i opened up the packet i found that USB cable is missing which i gave a complaint but already two months have passed i have not got the cable when ever i call they u will get it in next 5-7 working days

Please suggest what to do

Dear Mr. Chug,

It is disappointing to know that you had a bad experience on your purchase of Boss ephone 3300+ and Bluetooth Combo from Naaptol.com. I would like to apologize for the inconvenience caused to you. However, we have a special department that will look into this matter and will get back to you shortly.

Also, we have escalated your case to the concerned department and will send you the missing USB cable shortly. Your complaint number is 60656.

We would request you to write us on support@naaptol.com, crm@naaptol.com. Also, you can call us on 9223490900 for further assistance.

Regards,

Customer Care.