I am Atul Kumar from Patna.I had purchased a Idea 3G Net setter internet connection about 6 months back with one month free uses package.I had started using this connection & it was suddenly deactivated after 5 days.Since that day i tried contacted company officials ,idea customer care so many times to overcome from this problem but they did'nt address my problem in a right way.Customer care people always given time to call after some time or terminate their calls with excuse that they are transfering the call to their seniors.Now i have taken another company plan to do my work but i am feeling being cheated by this so called big company Idea.I had paid Rs.2000/- to purchase its product & not utilised even Rs.20/- due to its poor customer care services.

Originally Posted by Atul Kumar 2012

I am Atul Kumar from Patna.I had purchased a Idea 3G Net setter internet connection about 6 months back with one month free uses package.I had started using this connection & it was suddenly deactivated after 5 days.Since that day i tried contacted company officials ,idea customer care so many times to overcome from this problem but they did'nt address my problem in a right way.Customer care people always given time to call after some time or terminate their calls with excuse that they are transfering the call to their seniors.Now i have taken another company plan to do my work but i am feeling being cheated by this so called big company Idea.I had paid Rs.2000/- to purchase its product & not utilised even Rs.20/- due to its poor customer care services.

Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, Netsetter number, and the type of Inconvenience you are facing. Also mention the token ID 205IC153110 in the subject.

Regards,
Idea Cellular