This is a discussion on Inappropriate recharge from Paytm within the Internet Services forums, part of the Consumer Forums category; This is regarding my order no. 21221403 and 21230193 on an online recharge website,paytm. I recharged my mobile no. 9013201195 ...
This is regarding my order no. 21221403 and 21230193 on an online recharge website,paytm.
I recharged my mobile no. 9013201195 with amount Rs.30 from my registered no.on 9 march 2012.
Rs 30 recharge as per my knowledge is for message card and so is shown in your website. however corresponding to that my phone was added with a talk value of Rs.24
At first recharge I thought of it as my mistake that may be I clicked on the "top-up" tab. But when I did it again, i again got the talk time value.
I sent mail at @carepaytm but they told me to contact at customer care.However MTNL customer care is not reachable.
what do u suggest I do?