I have bought TATA INDICOM PLUS for using Internet. I was very happy to buy Tata product as i thought that Tata is symbol of trust, good service and very ethical. But now i am regretting.

The internet speed claimed by the company is 143 kbps but actually it is very low,,most of the times it is 0 kbps. Even for opening my mail, it took 5 minutes.because of this slow speed, i am not able to do my business(international trade).i get frustrated when i am not able to chat properly with my clients and check their mails.I am losing my business because of the internet slow connection.
I have complained many times to the company, they said they will resolve the complain within 2 days, but nothing happened. Even one time, i received a mail that your complain has been solved,,,without my consent.
Once a field guy (lokesh ) called me that he is coming to check my device but he did not come. when i called him back he started misbehaving and using foul language.

now i am regretting that i have bought Tata Indicom Plus,,,this company has given me so much stress,,i am mentally harassed by this company.

Now i want my Money back which i have given for the device(Rs. 1500)

Thank you,

Regards,
Ashish Jain
Tata Indicom No. 09219029215
contact no. 09358072452

Dear Customer

Greetings from Tata Indicom!

We apologize for the inconvenience you had to go through because of us. We earnestly request you to give us a chance to rectify our issues and serve you better.

We would like to inform you that we have forwarded your complaint to concerned department and will revert to you shortly.

Should you require any further assistance please mail us at customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

Dear Customer

Greetings from Tata Indicom!

We would like to inform you that our concerned team tried to contact you but unable to establish the contact. Please provide us your alternate contact number with the preferred calling time, so that we can call you at your convenience.

Should you require any further assistance please mail us at customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.