Cheating with me,

their is no service after sells in MTS so I recomend every person not to take MTS internet connection.

No one from the company give response to any of the complains.

Hai man any body their to listen my complain, I think now it's running out of my passions either you people give me back my money after cancellation of YOUR MTS number or I am going to media & consumer court showing all the details & the responce you people give after selling your products.

Mr.Mehta have launch the complain with the complain number send to me but that dopes not solve my problem; the best thing about this company is that no one gives answer to any of the complainsthis people are useless i.e.why I want my money back.

On Thu, 07 Oct 2010 16:33:28 +0530 wrote
>Dear Mr. Mehta,
>

>
As per your trail mail your team was going to get back to me I am
>
waiting!!!!!!!!!!!!!!!!!!!!!
>
Till today no one had done any efforts to solve my issue of
>
disconnection of your service & refund my money.
>

>
On Fri, 01 Oct 2010 12:44:04 +0530 wrote
>
>
>

>
Dear Mr. Desai,
>

>
Good afternoon to you & we regret the inconvenience caused to you,
>

>
With reference to your e-mail dated 30-Sep-2010, as per your
>
conversation with our executive Mr. Yogesh Mehta, we have forwarded
>
your concern to our relevant
>
team & we will get back to you at the earliest.
>

>
Mentioned is the request number # R10-10423237 for your reference.
>

>
Should you require any further clarifications or assistance, please
>
reply to us via email at
>
customercare.mum@mtsindia.in
>
or feel free to call our Customer care number 9146 126 126 (Toll free
>
only from MTS mobile).
>

>
We value your association with MTS.
>

>
Warm Regards
>

>
Yogesh Mehta
>

>
MTS Customer Care
>

>
Now get your Hi-Speed Data Card recharged at your door step, just “Call
>
a Recharge� at 9146126126 or “Book a Recharge� by replying to this
>
email id, maximum
>
Service Time 48 hrs
>

>

>

>
From: ALPESH DESAI [mailto:alpeshd_23@rediffmail.com]
>

>

>
Sent: Thursday, September 30, 2010 8:42 PM
>

>
To: MTS CUSTOMER CARE MUMBAI
>

>
Subject: REMINDER :3Fw: Re: REMINDER 2 Re: Fw: REMINDER 1;Fw: Cheating
>
with me.
>

>

>
R u all going to respond or should I send this mails to news papers for
>
your best after service in NEWS PAPERS??????????????????????
>

>

>

>
I will forward this mail copy to DOT also for your companies good image
>
in the market & thatS not all to consumer court also.
>

>

>

>

>

>

>

>
Note: Forwarded message attached
>

>

>

>
-- Original Message --
>

>

>

>
From: "ALPESH DESAI"alpeshd_23@rediffmail.com
>

>
To: customercare.mum@mtsindia.in
>

>
Subject: Re: REMINDER 2 Re: Fw: REMINDER 1;Fw: Cheating with me.
>

>

>

>
Regards
>

>

>

>
Alpesh Desai
>

>
Mobile no:- 09769026232
>

>
C-209, Rajesh Apartment,
>

>
Chandavarkar Road,
>

>
Borivali (west), Mumbai - 400092.
>

>

>

>

>

>

>

>

>

>

>

>

>

>

>
This E-Mail may contain Confidential and/or legally privileged
>
Information and is meant for the intended recipient(s) only. If you
>
have received this e-mail in error and are not the intended
>
recipient/s, Kindly notify
>
the sender and then delete this e-mail immediately from your system.
>
You are also hereby notified that any use, any form of reproduction,
>
dissemination, copying, disclosure, modification, distribution and/or
>
publication of this e-mail, its contents or its
>
attachment/s other than by its intended recipient/s is strictly
>
prohibited and may be unlawful.
>

>

>

>
Internet Communications cannot be guaranteed to be secure or error-free
>
as information could be delayed, intercepted, corrupted, lost, or
>
contain viruses. Sistema Shyam Teleservices Limited does not accept any
>
liability for any errors, omissions, viruses or
>
computer problems experienced by any recipient as a result of this e-
>
mail.
>

>

>

>

>


Regards
>

>
Alpesh Desai
>
Mobile no:- 09769026232
>
C-209, Rajesh Apartment,
>
Chandavarkar Road,
>
Borivali (west), Mumbai - 400092.

Regards

Alpesh Desai
Mobile no:- 09769026232
C-209, Rajesh Apartment,
Chandavarkar Road,
Borivali (west), Mumbai - 400092.

Go through the trail mails for the response this company gives you after sells; instead of repeated reminders on the mail this company does not give you clarity & response.

I recommend every person that you should not go for this type of internet sevice provider.




R u all going to respond or should I send this mails to news papers for your best after service in NEWS PAPERS??????????????????????

I will forward this mail copy to DOT also for your companies good image in the market & thatS not all to consumer court also.



Note: Forwarded message attached

-- Original Message --

From: "ALPESH DESAI"alpeshd_23@rediffmail.com
To: customercare.mum@mtsindia.in
Subject: Re: REMINDER 2 Re: Fw: REMINDER 1;Fw: Cheating with me.

Regards

Alpesh Desai
Mobile no:- 09769026232
C-209, Rajesh Apartment,
Chandavarkar Road,
Borivali (west), Mumbai - 400092.

Please go through the trail mail which clearly shows that my mail has
been read but reply of the same has not been given this is the way your
company works?????????

Please give me the mail I.D. of concerned persons in management committee with whom I can solve my issue.




From:

MTS CUSTOMER CARE MUMBAI | Add to
Address book |This is spam

To: "alpeshd_23@rediffmail.com"
Subject: Read: REMINDER 1;Fw: Cheating with me.
Date: Sun, 26 Sep 2010 12:06:57 IST
Your message was read on Sunday, September 26, 2010 12:05:40 PM
(GMT+05:30) Chennai, Kolkata, Mumbai, New Delhi.



On Tue, 28 Sep 2010 15:20:17 +0530 wrote
>Hello is their any one to listen about my complain.
>

>
Is this the way your company gives after sales service????????????????
>

>
Awaiting for the positive reply & justification for the same.
>

>
On Sun, 26 Sep 2010 11:17:29 +0530 wrote
>
>Note: Forwarded message attached
>
>
>

>
>
>
-- Original Message --
>
>
>

>
>
>
From: "ALPESH DESAI"alpeshd_23@rediffmail.com
>
>
>
To: customercare.mum@mtsindia.in
>
>
>
Cc: support@dreamteamindia.biz
>
>
>
Subject: REMINDER 1;Fw: Cheating with me.
>

>
Regards
>
>
>

>
>
>
Alpesh Desai
>
>
>
Mobile no:- 09769026232
>
>
>
C-209, Rajesh Apartment,
>
>
>
Chandavarkar Road,
>
>
>
Borivali (west), Mumbai - 400092.
>

>
Please go through the trail mails as I have so many issues with MTS;
>
the person appointed Mr.Irfan have given me false mail I>D. so that I
>
can not escalate the matter to the higher authorities.
>
>
>

>
>
>
This way your company is going to get the business from India.
>
>
>

>
>
>
I need clarification for all the issues in the trail mail.
>
>
>

>
>
>
Waiting for the positive reply from your end.
>
>
>

>
>
>

>
>
>

>
>
>

>
>
>

>
>
>

>
>
>

>
>
>
Note: Forwarded message attached
>
>
>

>
>
>
-- Original Message --
>
>
>

>
>
>
From: Alpesh Desai alpesh.desai@oberoirealty.com
>
>
>
To: "mum@mtsindia.in" mum@mtsindia.in, "support@dreamteamindia.biz"
>
support@dreamteamindia.biz
>
>
>
Cc: "alpeshd_23@rediffmail.com" alpeshd_23@rediffmail.com
>
>
>
Subject: Cheating with me.
>

>
Regards
>
>
>

>
>
>
Alpesh Desai
>
>
>
Mobile no:- 09769026232
>
>
>
C-209, Rajesh Apartment,
>
>
>
Chandavarkar Road,
>
>
>
Borivali (west), Mumbai - 400092.
>

>

>

>
Dear All,
>

>
I have purchased MTS looking at the rates & speed of browsing but I was
>
disappointed by the cheating done with me.
>

>
I have purchased MTS on 6/8/2010 at that time I was told that I will be
>
getting 2GB download initially free of cost but I didn’t get that.
>

>
The invoice of the same was send to me on 13/9/2010 mentioning my
>
connect number wrong again new invoice was raised yesterday
>
i.e.24/9/2010.
>

>
For your information my usage till yesterday was 1478555.663Bytes i.e.
>
1.47GB ; I have recharged twice after purchase of the same of Rs.300/-
>
now again from yesterday I was not able to browse the service. As per
>
my understanding I was
>
given 2GB by the company as written in the invoice & recharge of
>
Rs.300/- twice i.e. 1.2GB more so that comes to 3.2GB ; can you please
>
explain why should I recharge again??????????
>

>
At the time of purchase I was given recharge of Rs.330/- only but in
>
invoice it is showing Recharge voucher of Rs.698/- this is cheating
>
only I think so i.e. please disconnect my MTS number 9146789034 & give
>
me back my money Rs.2999/- &
>
that’s not all I was not given any response from your team saying
>
anything, Mr. Sanjay Singh sold me the product after that I was running
>
after him for invoice & gift vouchers Which was delivered to me
>
completely on 24th sep 2010.
>

>
The customer care numbers are not working as no one pick up the phones
>
I was trying the numbers yesterday full day but no one have responded,
>
Mr. Irfan from your organization have given me this mail I.D. to launch
>
the complain as it is
>
not coming under him & he does not have any clue for the same.
>

>
This is cheating with the client or not i.e. why I want my money back
>
ASAP.
>

>
Warm Regards,
>

>
Alpesh Desai
>
Asst.Manager-Facilities
>

>

>

>
Oberoi Realty Limited
>
Commerz, 3rdFloor, International Business Park, Oberoi Garden City, Off
>
Western Express Highway, Goregaon (East),
>
Mumbai-400 063. India
>
T : 91 22 6677 3333 (Board) F : 91 22 6677 3309 (Corporate)
>
:: Oberoi Realty ::
>

>
"For decades we’ve held the most precious realty space; a place in your
>
heart. A name change is just a formality. We are now Oberoi Realty."
>

>

>

>

>

>
Notice: Contents of this e-mail and any files transmitted along with it
>
may contain confidential and privileged information and are for the
>
sole use of the addressee indicated in this mail. If you are not the
>
indicated
>
addressee or have received this communication in error, kindly notify
>
the sender by reply e-mail or telephone immediately and destroy this e-
>
mail and any attachments permanently. Also any dissemination, use,
>
review, distribution, printing or copying of the
>
information contained in this e-mail and/or attachments to it are
>
strictly prohibited.
>

>

>

>

>


Regards
>

>
Alpesh Desai
>
Mobile no:- 09769026232
>
C-209, Rajesh Apartment,
>
Chandavarkar Road,
>
Borivali (west), Mumbai - 400092.



Regards

Alpesh Desai
Mobile no:- 09769026232
C-209, Rajesh Apartment,
Chandavarkar Road,
Borivali (west), Mumbai - 400092.

This is regarding Internet services.
I recharged my MTS Postpaid broad band and still my net is not working.
I called customer care n they told that the verification is still pending and I will be getting a call from their side by Monday. But, still I haven’t got any call from their side till date.
After that I called around 20 times n each time they told same thing.
Also 1 person told that as per their record we don’t want net connection..(then why I was calling for.) n he has updated the details n within 2 hrs it will start working.
But still that prob is not resolved.

Please return my money or do something else I will be left with no other option other than complaining in consumer court.

Mts Mobile no.: 9142998236
Complain no.: 31153683865