This is regarding paytm.com. I used this site to make a mobile recharge of rs 300. The transaction was done using citibank net banking. The transaction was successfull but my ph was not recharged. On contacting paytm they said that the amount is there with them in their account and they will refund it. the reference no: of this transaction is 224418843205 . The paytm order no: is 47443285. This happened on 31st august 2012 and till date I didn't get the refund. Moreover it is written in the site that for transfer to bank they will provide a reference code which can be used to follow up with bank. But when I asked for it then they said that in my case they cannot provide. I want a refund for my money and want to lodge a complain against the site.